Content Development Manager - REMOTE

The Company At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job.

Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.

Location:

Remote - This remote flexible role can be based in any of these states:

Springboard combines world-class online learning with high-touch human support - including dedicated mentors, career coaches, and student advisors - to help people change or advance their careers. From our AI and tech upskilling programs to our growing suite of Allied Health certification programs, we build learning experiences that help people change their lives.

We're looking for a seasoned Content Development Manager to join our Learning Experience Design (LX) team. In this role, you'll own the end-to-end creation of high-quality instructional content across our programs - ranging from AI and tech courses to healthcare certification programs - helping adult learners successfully change or uplevel their careers.

Our ideal candidate is comfortable operating at both 30,000 feet and 3 feet: someone who can flex between being in the details while building towards the bigger picture. You might be asked to conceptualize and build a new course end-to-end to drive ambitious learner outcomes, build relationships and work with SME/instructors to shape their presentational content week-over-week, or dive into the details to do a careful proofreading pass of written content.

Our ideal candidate has experience taking a consultative approach to working with instructor talent and SMEs, helping them translate learning targets into engaging and thoughtfully-designed learning experiences.

We’re looking for someone who brings an eye to detail, obsession with high-quality content and learning experiences, and creative range to everything they build.

Own the full lifecycle of course content development across multiple modalities. We’re looking for someone who has a wide range of content development experience across written learning materials, instructional video, live sessions (eg., webinars), audio content, and beyond.

Act as a "Learning Producer" for new courses - developing a vision for both synchronous and asynchronous learning components of courses - and executing on that vision.

Write, edit, and proofread instructional content to a high standard of clarity, accuracy, and learner-friendliness, leveraging AI tools.

Leverage AI tools to accelerate and enhance content development workflows.

Partner cross-functionally with project managers, the LX team, client-facing teams, and other internal stakeholders to ensure content meets business objectives and launch timelines.

Maintain and continuously improve content quality standards across the team.

• Minimum 5 years of experience in learning design, content development, and/or course development.
• Content development experience across modalities: written content, video production, live/webinar facilitation, learning games, audio/podcast production, etc.
• Exceptional writing, proofreading, and editing skills. You are the colleague people send drafts to because you have an impeccable editing eye.
• Proven ability to work with SMEs and instructors…