FEP Trainer -III DOE Job Everett Washington USA,Education / Teaching

Position: FEP Trainer I-III DOE

Work from home within Washington, Idaho, Oregon, and Utah. Preference will be given to current employees and candidates who reside in Idaho and Utah.

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Every day, Cambia’s dedicated team of FEP Trainers is living our mission to make health care easier and lives better. As a member of the Training team, our Trainers research, develop, and deliver operational training; partner with leaders and SMEs to identify learning needs; serve as systems and process experts; and evaluate participant performance – all in service of creating a person-focused health care experience.

Do you enjoy teaching others and helping them build confidence in new skills? Are you energized by solving problems and turning complex processes into clear, practical training? Then this role may be the perfect fit.

Qualifications:

What You Bring to Cambia:
Trainer I:

2 years in operational areas such as customer service, claims, or membership, and/or delivering training in a matrixed environment
An equivalent combination of education and experience will be considered

Trainer II:

Bachelor's degree in education, communications, or a related field
3 years in operational areas such as customer service, claims, and membership, plus experience delivering training in a matrixed environment
An equivalent combination of education and experience will be considered

Trainer III:

Bachelor's degree in education, communications, or a related field
4 years in operational areas such as customer service and claims, plus 2 years delivering training in a matrixed environment
An equivalent combination of education and experience will be considered

Skills And Attributes:

Demonstrated ability to command audience attention while training in person and virtually
Demonstrated business writing skills, with strong grammar and sentence structure, to produce clear, concise documentation adaptable to different audiences
Strong editing and document design skills
Demonstrated ability to translate complex technical concepts into easily understandable documentation
Demonstrated competency in analyzing and responding appropriately to problem situations
Ability to manage several tasks at once and independently prioritize workload to meet business needs
Experience with AI tools and technologies to enhance productivity and decision-making (highly desired)
Strong written and verbal communication skills, with the ability to tailor content and style to diverse audiences and settings
Demonstrated ability to coach, facilitate, motivate, and inspire others to achieve work success and connect their jobs to the company cause
Ability to think clearly under pressure and project a professional image
Flexibility to work independently or within a team to achieve training goals and deliverables
Demonstrated desire to learn and adjust performance based on feedback
Strong, effective, and diplomatic interpersonal skills

Additional Skills And Attributes For Trainer II:

Skilled in prioritizing work and handling multiple tasks with a focus on accuracy and attention to detail
Demonstrated capability in identifying learners' educational needs and adjusting delivery for effective learning
Experience building and maintaining interpersonal relationships, managing conflict, and solving problems alongside necessary administrative functions
Advanced ability to motivate learners of all levels to meet Operations standards and requirements

Additional Skills And Attributes For Trainer III:

Demonstrated ability to assess, design, and develop training curriculum using best practices, including learning theory, learning styles, and writing and measuring effective objectives
Superior ability to examine changes…