Remote Customer Service Trainer & Quality Coach
Oak Brook, DuPage County, Illinois, 60523, USA
Listed on 2026-11-04
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Education / Teaching
Training Instructor / Specialist, Professional Development
Collegis Education is seeking a Customer Service Trainer & Quality Coach to lead onboarding, readiness, and ongoing coaching for our Personal Support Center agents. You will design multi-format training, validate proficiency, and drive continuous improvement across a 24/7 omnichannel support environment.
You will partner with SMEs, manage schedules, and measure ROI while utilizing AI-assisted tools to enhance coaching quality and knowledge transfer, in a flexible remote/hybrid setting.
This posting is for the Remote Customer Service Trainer & Quality Coach role at Collegis Education, based in Oak Brook, IL, United States.
This is an excellent opening to take on the Remote Customer Service Trainer & Quality Coach role at Collegis Education.
As a Remote Customer Service Trainer & Quality Coach, you will play an important part at Collegis Education in Oak Brook, IL, United States.
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