Director of F&I Training and Coaching

Benefits - Insurance, 401k and vehicle allowance

United Dealer Services partners with top-tier administrators to deliver world-class F&I products, training, and reinsurance solutions to dealerships. The company serves Automotive, Powersports, Marine, and RV dealers nationwide, offering tailored programs that support profitability and customer satisfaction. United Dealer Services emphasizes long-term relationships, performance-driven results, and continuous improvement. Team members work closely with dealers to optimize F&I operations, enhance compliance, and strengthen overall dealership success.

The Director of F&I Training and Coaching is a full-time role based in Flowood, MS, with flexibility for partial work from home. Travel throughout Mississippi and surrounding states required. This role designs, implements, and oversees F&I training programs for dealer clients and internal teams, ensuring consistent delivery of high-quality instruction and coaching. Daily responsibilities include developing and updating training curricula, conducting classroom and virtual training sessions, and providing ongoing one-on-one coaching to F&I managers and dealership staff.

The Director monitors performance metrics, identifies skill gaps, and adjusts training plans to improve results, compliance, and product penetration. This position collaborates closely with sales, reinsurance, and administrative teams to align training content with company offerings and dealer goals, while managing training budgets, schedules, and resources.

• Proven experience in F&I and dealership operations, with strong knowledge of automotive finance, compliance, and product sales.
• Hands-on Training and Employee Training experience to deliver effective classroom, virtual, and in-dealership coaching sessions.
• Budgeting skills to plan, manage, and optimize training-related expenditures and resources.
• Strong communication, presentation, and coaching abilities, with confidence working with stakeholders at all levels.
• Ability to analyze performance data, identify trends, and create action plans that drive measurable improvement.
• Comfort working in a hybrid environment, with the ability to travel to dealerships and industry events as needed.
• Curriculum Development and Training & Development skills to design, structure, and continuously improve F&I training programs.