Certification Transition Spec

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Certification Transition Spec

Georgia Professional Standards Commission

JR

Not Applicable (United States of America)

$48,880.00

Under minimal supervision, the Certification Transition Specialist serves as the communications and outreach specialist for the Georgia Professional Standards Commission (GaPSC), a state government agency, building strong partnerships between school districts (local units of administration, or LUAs), state agencies, and the Certification Division. The specialist provides high-level customer service that helps partners recruit and keep certified educators, and writes email campaigns, newsletters, and other content for districts, educator preparation providers (EPPs), and educators.

This work supports people moving into education, such as military members, military spouses, veterans, and career changers. This work-from-home position reports to the Certification Evaluator Supervisor and may serve as a lead worker.

The ideal candidate comes from communications, outreach, public relations, certification, or HR work. They write clearly in plain language, present with confidence, and build strong relationships with school district partners. They learn and explain certification rules accurately, stay organized across many projects, use sound judgment, adapt to change, and bring creative ideas to outreach. They work independently as self-starters and manage their time well.

Familiarity with the Georgia educator certification process is a plus.

Training and special projects build your expertise and can lead to other promotion opportunities in training and outreach.

• Support EPP and LUA representatives as the first line of contact with the certification division through the Certhelp and HR line.
• Optimize communication with GaDOE and other state agencies to align goals to support LUAs in recruitment and retention of educators, including transitioning military members and military spouses.
• Partner successfully with teammates and the management team to efficiently achieve division and agency goals.
• Attend and/or present at career fairs, conferences, and informational sessions, as needed.
• Draft targeted communications, including email campaigns and the division newsletter.
• Manage email lists.
• Create and deliver compelling content to engage target audiences in a variety of ways, including plain-language web, FAQ, and guidance content.
• Coordinate with the division's Military Support unit on communications for military members, veterans, and military spouses.
• Works closely with the Certification Training team to support training events and assist in facilitating internal training of staff.
• Works closely with the Educator Preparation and Ethics Divisions to align strategies to support Georgia EPPs and LUAs.
• Evaluate credentials of applicants for Georgia educator certification/licensure.
• Process cases (about one day per week), respond to email inquiries at all levels and answer certification phone calls when assigned by management.
• Monitor and communicate progress towards milestones; take appropriate steps to increase efficiency and productivity.
• Create and maintain a high performance environment characterized by positive leadership and strong team orientation.
• Keep abreast of certification rules, policies and procedures; educator preparation rules and program information; and GaPSC and GaDOE information, requirements, resources, tools, and technical developments.
• Other duties as assigned, including special projects for growth and development.

• Demonstrate strong organizational, time management and decision-making skills.
• Deliver exceptional customer service to all customers, regardless of issue.
• Ability to train and mentor others.
• Ability to interpret complex certification laws, rules and procedures.
• Ability to apply the knowledge when performing job duties and tasks.
• Ability to break down complex information into component parts to resolve issues in a timely fashion.
• Advanced…