Remote Customer Service Trainer & Quality Coach
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Education / Teaching
Job Description & How to Apply Below
Collegis Education is seeking a Customer Service Trainer & Quality Coach to lead onboarding, readiness, and ongoing coaching for our Personal Support Center agents. You will design multi-format training, validate proficiency, and drive continuous improvement across a 24/7 omnichannel support environment.
You will partner with SMEs, manage schedules, and measure ROI while utilizing AI-assisted tools to enhance coaching quality and knowledge transfer, in a flexible remote/hybrid setting.
The following opportunity is for a Remote Customer Service Trainer & Quality Coach with Collegis Education.
We appreciate your interest in this position.
Join Collegis Education and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Customer Service Trainer & Quality Coach role at Collegis Education, based in Oak Brook, IL, United States.
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