Senior Training Lead: Remote, BPO Training Excellence
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Education / Teaching
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Management
Job Description & How to Apply Below
Chime is seeking a Senior Training Lead to own governance for Operations and Member Experience, traveling to partner sites to train new hire agents and raise delivery standards across the vendor network. You will lead a team of trainers, certify and recertify them, and drive calibration and coaching cadences to ensure consistency and quality.
You will measure graduation rates, nesting performance, speed to proficiency, and trainer certification rates, partnering with Learning, Content, Quality,
We are looking to fill the Senior Training Lead:
Remote, BPO Training Excellence position at Neobankbeat in United States.
The position is based in United States.
This opportunity is part of our work in Management & Operations, Other.
The advertised compensation is 130..
We aim to respond to suitable candidates as soon as possible.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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