Field Application Engineer

The Field Application Engineer (FAE) will serve as the primary technical liaison between customers and our engineering team, specializing in weather station systems, sonar, and gateway products for Airmar. This role focuses on designing customized system solutions that integrate energy harvesting, data logging, wireless communication, and data presentation/extraction to meet diverse market requirements.

Working at the intersection of customer needs, sales objectives, and product capabilities, the FAE will collaborate directly with customers, sales personnel, engineering teams, and product managers to develop and propose tailored, customer-driven solutions. The role requires strategic thinking in make-or-buy decisions, platform-based design for reusability across markets, and procurement support to ensure cost-effective, scalable solutions.

This position will primarily be based in Milford, NH at Airmar Technology Corporation main office. Business travel will be required and remote work may be available at the discretion of Airmar leadership.

Customer Engagement & Solution Design

• Engage directly with customers to understand application requirements, operational constraints, and data objectives
• Design customized system architectures around existing weather stations, sonar, and gateway products, including:
  • Energy harvesting and power management strategies
  • Data logging and storage solutions
  • Communication infrastructure and protocols
  • Data presentation, visualization, and extraction methods
• Develop system-level block diagrams and design documentation to illustrate proposed solutions
• Conduct feasibility assessments and technical evaluations to ensure solutions meet customer specifications
• Provide product demonstrations, proof-of-concept testing, and technical presentations to customers

Strategic Planning & Platform Development

• Conduct make-or-buy analysis for system components, evaluating:
  • Cost-effectiveness of in-house development versus third‑party solutions
  • Technical risks, lead times, and supplier reliability
  • Long‑term strategic value and intellectual property considerations
  • Total cost of ownership across product lifecycle
• Design reusable platform architectures that can be adapted across multiple markets and applications
• Identify common building blocks and modular subsystems to maximize design reuse and reduce development time
• Define scalable product families that address various market segments with minimal customization
• Balance standardization and flexibility to optimize both cost efficiency and market responsiveness

Cross‑Functional Collaboration

• Work closely with the sales team to support technical discussions, qualify opportunities, and assist in closing deals
• Partner with product management to communicate market needs, customer feedback, and feature requirements
• Collaborate with engineering teams to ensure proposed solutions are technically viable and to resolve implementation challenges
• Act as the voice of the customer within the organization, advocating for customer‑driven product improvements
• Support procurement activities by:
  • Identifying and evaluating potential suppliers and component vendors
  • Providing technical specifications and requirements for procurement
  • Participating in supplier selection and qualification processes
  • Assessing component availability, lifecycle, and second‑sourcing options

Technical Support & Implementation

• Provide pre‑sales and post‑sales technical support, including system configuration guidance and troubleshooting
• Assist customers with system integration, installation planning, and commissioning
• Develop application notes, technical documentation, and reference designs for common use cases
• Troubleshoot field issues related to power systems, connectivity, sensor performance, and data integrity
• Apply physics‑based analysis to diagnose environmental, mechanical, and electromagnetic challenges

Knowledge Sharing & Market Development

• Create and deliver technical training for sales teams, distribution partners, and customers
• Identify emerging market opportunities and application trends to guide product development priorities
• Document customer requirements, successful…