Senior Quality Engineering Specialist

Senior Quality Engineering Specialist

Canon U.S.A., Inc. in Melville, NY is currently seeking a Senior Quality Engineering Specialist. The role will provide technical support to service organizations for B2B and consumer electronics, including broadcast lenses, cinema, Pan/Tilt/Zoom, and imaging camera products and software. Responsibilities include creating, maintaining, and updating technical process and procedure documents to support service organizations, supporting product testing and monitoring quality, creating and analyzing quality reports, and assisting in the development of training materials for new products and service center personnel.

This is a full‑time position with a hybrid work schedule. Employees are required to be in the office Monday, Tuesday, and Wednesday, with the option to work from home the remaining days, unless a specific business need requires in‑office attendance on other days.

• Inspect and test new products for quality standards
• Evaluate technical issues, recommend and develop technical notices on countermeasures
• Provide technical training and support to factory service centers, other Canon personnel, system integrators, and key clients
• Create process and procedures documentation to explain technical procedures
• Create product repair and refurbishing quality data for trend analysis
• Author reports monitoring the quality of products in the market
• Investigate active and potential quality issues and initiate steps to minimize impact to the market
• Travel to events, client sites, or other Canon offices to provide technical support, perform minor repairs, conduct technical audits, or inspect products
• Cross‑train to support other consumer and B2B products based on business requirements

• Bachelor’s degree in a relevant field or equivalent experience required, plus 5 years of related experience (preferred in engineering, technical discipline cinematography, etc.).
• Understanding of broadcast, cinema production, and projection workflows is a plus.
• Experience with color science, hands‑on color calibration, and understanding of audio‑visual and networking is a plus.
• Proficiency with graphic software packages used in image and movie evaluation and editing.
• Must possess a clean, valid state driver's license.
• The position requires up to 25% domestic and international travel; a valid driver's license and acceptable driving record are necessary.
• Proficiency in MS Office and Google Workspace.

Anticipated salary range: $76,150 – $114,040.

Hybrid – full‑time position. Hybrid work schedule requires employees to be in the office three days a week with the option to work from home the remaining days. Work schedules and office reporting requirements may change as business needs evolve.

Competitive compensation and benefits, including medical, dental, vision, 401(k) savings plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more. Full benefits details available at Canon Benefits Overview.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Canon U.S.A., Inc. complies with all applicable federal, state, and local laws and regulations. This position requires legal authorization to work in the United States and does not offer visa sponsorship.