Field Service Validation and Calibration Technician

Job Title: Field Service Validation and Calibration Technician

Location: Hackettstown, NJ

Type: Direct Hire

Compensation: $60- $65K

Hours: M-F Full Time

• Perform onsite and factory preventative maintenance, troubleshooting, and repairs on laboratory instrumentation.
• Accurately complete and submit IQOQ documentation in accordance with SOP’s.
• Provide customer technical support via email or phone.
• Perform system interconnections from a schematic.
• Submit expense reports and related service documentation and reports timely and accurately.
• Efficiently and proactively schedule and arrange travel to customer visits.
• Demonstrate values of Quality, Integrity, and Innovation at all times.
• Attend regular training at the corporate office.
• 75% – 90% travel throughout the Continental U.S. as needed, will include overnight stay.
• Assist Production and Quality Assurance departments when on-site as needed.
• Manage service tool‑box inventory and processes required documentation to be prepared for customer site visits.
• Prospect customers for new/renewed Preventive Maintenance Agreements.
• Build positive relationships with customers.
• Provide after‑hours phone support and coverage on a rotating basis.

• Technical degree or certification in electronics or equivalent electronics courses with work in Analog and Digital Circuits is a plus, or equivalent prior experience.
• Background in calibration, validation or QC of analytical instrumentation, test equipment or similar.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Routine use of hand tools including digital multimeters.
• Ability to read and understand wiring schematics.
• Proven field service history with ability to travel throughout the Continental U.S. as needed.
• Knowledge of MS Office.
• 2+ years of field instrument service experience.
• Demonstrated ability to schedule efficient travel.

• Ability to lift up to 40 lbs. individually or up to 80 lbs. with a team member.
• Stands for 2-6 hours per day.
• Ability to drive up to 6 hours to appointments.
• Comfortable with airports and airplane travel.

• Daily travel up to 100% of some work weeks.
• Overnight travel 20-70% of the work week.
• Must possess a Driver’s license with a record of no significant driving infractions.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.