Electronics Product Support Engineer; onsite

What you will do

Johnson Controls is seeking an Electronics Product Support Engineer to join our Fire Suppression Electronics team at our R&D Facility either in Cranston, RI or Marinette, WI. Our engineering teams are responsible for the design, development, certification, and ongoing support of fire protection products which aid in life safety and property loss mitigation.

You will support existing products in automated fire detection and control systems for heavy‑duty off‑road mining vehicles, commercial kitchens, and/or firefighter air replenishment systems. You will support the manufacturing, commissioning, and field life‑cycle of these products.

Working with a team of passionate engineers, program managers, product line managers, and other professionals, you will support world‑class life safety products that utilize digital, analog, and wireless technologies and develop your career through progressive technical challenges and leadership opportunities. Candidates must be within commuting distance to Cranston, RI, or Marinette, WI, or be able to relocate to these specific areas.

• Partner with our technical services team to identify, investigate, and resolve product field issues.
• Collaborate with product design engineers to determine root cause and resolve product issues.
• Work with our design engineers and suppliers to define end‑of‑line production test methods and equipment.
• Configure firefighter air replenishment systems for specific installation sites through graphical coding.
• Collaborate globally with electrical engineers, mechanical engineers, firmware developers, product management, and manufacturing operations throughout the development cycle.
• Work with external suppliers, approval agencies, and design partners.
• Work primarily in‑office with flexibility to occasionally work from home as needed.

• 3+ years of product support or product development experience
• Strong testing skills with significant testing experience
• Proficient in root cause analysis and corrective action
• Component‑level circuit analysis or design experience
• Experience engaging with electronics and electro‑mechanical component suppliers
• Familiarity with graphical coding/visual‑based programming

• Familiarity with firmware development methods
• Experience with computer programming in C/C++, Python, or other high‑level programming languages
• Bachelor’s Degree in Engineering

HIRING SALARY RANGE: $85,000 - $110,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location, and alignment with market data). This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at