Adv Field Service Engineer - Aerospace
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2025-12-02
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Engineering
Aerospace / Aviation / Avionics, Systems Engineer
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Job DescriptionJoin our Aerospace Technical Support (ATS) organization—an elite global team supporting customers 24/7 and ensuring the reliability of Honeywell’s world‑class aerospace products.
We’re seeking an Advanced Field Service Engineer with strong mechanical, engine, and APU expertise to deliver high‑impact remote and on‑site technical support for Business and General Aviation (BGA) customers across the Americas. This primarily work‑from‑home position offers the perfect balance of technical challenge, customer interaction, and flexibility.
Key Responsibilities- Serve as the primary technical contact for assigned BGA customers, providing expert support for Honeywell mechanical and electrical systems.
- Troubleshoot and resolve engine, APU, and mechanical system issues via phone, email, and on‑site visits as needed.
- Provide AOG and on‑wing support, both routine and urgent.
- Analyze and resolve complex technical issues, ensuring timely and effective solutions.
- Capture and share technical learnings to strengthen organizational knowledge.
- Collaborate with cross‑functional teams to improve reliability and customer satisfaction.
- Maintain strong customer relationships through regular communication and periodic visits.
- Schedule:
Monday–Friday, 8:00 AM–4:30 PM (occasional Saturdays or overtime) - Travel: ~20–25% within the U.S. (by air and car)
- Location:
Remote – based in South Florida (within driving distance of Miami / West Palm Beach)
- 10+ years troubleshooting mechanical systems on business, commercial, or military aircraft.
- 5+ years of customer‑facing support experience.
- Basic knowledge of Avionics systems to assist with transferring information to electrical FSE for support.
- Minimum 5 years’ customer‑facing support experience and/or products.
- Airframe and Powerplant (A&P) license.
- Bachelor’s degree in engineering or related technical field.
- BGA experience and aerospace business acumen.
- Utilization of Accelerator and tools to streamline work processes.
- Excellent communication, analytical, and problem‑solving skills.
- Ability to work independently and manage multiple priorities.
- Proficiency in Microsoft Office, Salesforce (SFDC), NICE InContact, and Team Center.
- Primarily remote work with meaningful travel to support customers and build relationships.
- Work with cutting‑edge aerospace technologies that power the future of flight.
- Collaborate with a global network of technical experts.
- Competitive compensation, benefits, and career development opportunities.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.
BenefitsIn addition to a performance‑driven salary, cutting‑edge work, and developing solutions side‑by‑side with dedicated experts, Honeywell employees are eligible for a comprehensive benefits package. This includes employer‑subsidized Medical, Dental, Vision, and Life Insurance;
Short‑Term and Long‑Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance;
Parental Leave;
Paid Time Off; and 12 Paid Holidays. For more information:
Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software‑industrial company committed to introducing state‑of‑the‑art technology solutions to improve efficiency, productivity, sustainability, and safety in high‑growth businesses across broad-based, attractive industrial end markets. For more information:
The Business UnitThe Aerospace Technical Support Organization, ATS, responds to customer technical inquiries 24 hours a day, 7 days a week. The organization responds to issues globally and across all aerospace products and systems, ensuring that the required customer, product, and system support exists for timely issue resolution.
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