Manager, Operational Process Improvement Engineer

Virginia Beach, VA

First (Days)

Sentara Health is hiring a Full‑Time Day‑shift Manager, Operational Process Improvement Engineer for the Operations Improvement team. Primary responsibility is to lead a team of Process Improvement Senior Engineers/Engineers helping Sentara make significant changes in clinical or operational processes with a strategic or operational focus. The manager will interface with senior leaders and help identify opportunities for improvement, organize resources, select and implement the appropriate improvement methodology, assign appropriate team members and ensure projects are conducted successfully.

Responsible for the design, project planning and implementation of process improvement projects (Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Improvements, Technology Breakthroughs, etc.) which cut across divisions and departments. Manages multiple projects for multiple senior leaders simultaneously and be able to prioritize to meet tight timelines. Responsible for all aspects of the change process to include financial, operational, and human resource perspectives and to facilitate radical changes in technology, processes and people.

Responsible for managing staff personnel to include coaching, mentoring, and annual performance evaluation.

• Bachelor's Degree in Industrial Engineering required

• Lean Six Sigma Black Belt certification required.
• Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Improvements, Technology Breakthroughs, Prosci preferred.

• 5 years of experience required in process improvement engineering and mapping. Experience with workflow redesign, labor management and productivity, change management, Vizient benchmarking, project management, and data analysis preferred.
• Must understand the operational, financial, and human resource implications of large‑scale change efforts. Previous successful experience with large‑scale change efforts required.

Operational Process Improvement leverages engineering methodologies and expertise in operations and processes to drive enterprise‑wide improvements in strategic initiatives, cost reduction, revenue enhancement, resource utilization, and consumer experience.

, #LI‑SM1, healthcare management engineer

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.