Solutions Engineer; Remote

Overview

The Solutions Engineer – Contract Logistics will play a pivotal role in designing winning, customer-centric logistics solutions that strengthen DP World’s market leadership in integrated supply chain services. This role combines engineering precision, commercial acumen, and innovation to deliver operationally feasible, cost-effective, and sustainable solutions for new and existing customers across the global DP World network.

• Solution Design & Business Winning:
  Lead the design of end-to-end warehouse and distribution solutions for customer RFQs, bids, and renewals; translate customer requirements into optimized layouts, process flows, storage strategies, and automation concepts; develop compelling solution narratives and data-backed value propositions that position DP World as the logistics partner of choice; support business development teams with engineering models, costing, and technical content to enhance bid competitiveness and win rate;
  
  partner with Operations, Commercial, and IT to ensure designs are implementable, scalable, and aligned with DP World standards; build detailed models to analyze order profiles, SKU velocity, throughput; create 3D and AutoCAD layouts illustrating optimal space design, MHE zoning, and picking strategies; assess automation and technology enablers (e.g., AMRs, AS/RS, robotic picking, conveyors) for business cases that drive long-term value;
  
  support continuous improvement initiatives to ensure designs deliver expected ROI and KPIs; collaborate across DP World’s network of engineering, automation, and operations teams to benchmark and replicate best practices; work with Finance and Procurement to define accurate cost-to-serve models, capex estimates, and supplier comparisons; represent the technical function in customer presentations, solution walkthroughs, and bid reviews to communicate DP World’s engineering credibility and value;
  
  support implementation handover to ensure smooth operational start-up and design integrity
• Other:
  Always act as an ambassador for DP World, promoting positive behaviours in harmony with DP World’s Principles, values and culture; ensure the highest level of safety is applied in all activities; understand and follow DP World’s Code of Conduct and Ethics policies; perform other related duties as assigned
• The Solutions Engineer is critical for growth and sustaining businesses; remote work in US, Canada, Mexico

• Bachelor’s degree in industrial engineering, supply chain, or a related discipline
• 1–2 years of warehouse-related engineering experience in 3PL, solution design, warehouse engineering, or supply chain optimization
• Strong expertise in:
• AutoCAD / Sketch Up / Twin Motion or similar (layout and flow design)
• Exposure to warehouse operations/engineering within Tech, Consumer, FMCG, Retail markets
• Bilingual (English, Spanish, Portuguese, French)
• Preferred:
  Lean Six Sigma / Green Belt certification is an advantage
• Ability to travel up to 25% of the time or as needed

• Exceptional Communication:
  An active listener and articulate communicator—able to express complex ideas clearly in writing and speech; confident presenting to individuals or groups at all levels with a tactful and professional approach
• Analytical Problem Solver:
  Thrives on tackling complex challenges, identifying root causes, and developing creative, practical solutions; remains composed under pressure and persistent in pursuing answers
• Detail-Oriented Precision:
  Maintains strong focus and attention to detail; ensures accuracy and quality in every deliverable
• Critical Thinker:
  Quickly identifies logical gaps and underlying causes; learns rapidly, adapts easily, and applies sound judgment in dynamic situations
• Collaborative and Self-Driven:
  Works effectively independently and within diverse, multicultural teams; highly organized, proactive, and collaborative
• Results-Oriented and Agile:
  Manages multiple priorities with discipline; consistently meets deadlines and demonstrates initiative and accountability
• Professional Integrity and Confidentiality:
  Upholds high standards of discretion and data protection in all business dealings

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