Field Service Technician

U2 Robotics USA – Field Service Technician (Automation Equipment)

Location:

Nationwide (Remote-Based)

Travel:
Up to 80% (Regional, National, and International) in some cases for extended periods of time.

To be considered for this position, candidates must be legally authorized to work in the United States at the time of hire. Unfortunately, we are unable to provide visa sponsorship for this role.

Are you passionate about robotics, automation, and cutting‑edge packaging technology? U2 Robotics USA is looking for a skilled and driven Field Service Technician to join our growing team. If you enjoy working hands‑on with complex machinery, solving problems on the spot, and traveling to exciting locations – we want to hear from you.

• Install, commission, troubleshoot, and repair robotic packaging equipment at customer sites
• Perform preventive maintenance, audits, retrofits, and training sessions
• Troubleshoot mechanical, electrical, and PLC control systems (including servo drives and VFDs)
• Ensure top‑tier service delivery by meeting response times, first‑time fix rates, and customer satisfaction goals
• Accurately document all service activities, reports, and follow‑ups
• Provide feedback on equipment reliability and contribute to continuous improvement
• Collaborate with international U2 Robotics USA partner companies and participate in cross‑training opportunities

• Strong robotics, mechanical, electrical, hydraulic, and pneumatic systems knowledge
• Ability to read and interpret complex technical schematics and documentation
• Experience with PLC systems (basic programming and troubleshooting)
• Proficiency with servo motor systems, VFD parameter setup, and control systems
• Excellent troubleshooting skills, especially in automation and robotics

• Associate’s degree (or higher) in Mechatronics, Electrical/Electronics, or related technical field
• 2+ years of hands‑on experience in servicing capital packaging and robotic equipment in industrial environments
• Familiarity with safety standards for Material Handling Equipment (MHE)
• Ability to travel frequently (up to 80%) domestically and internationally
• Valid driver’s license and passport
• Bonus:
  Experience with packaging machinery, magnetic conveyors, robotic unscramble rs, or capping/filling equipment

• Work with a future‑focused company driving innovation in the packaging automation industry
• Gain exposure to international projects and leading brands in the cosmetics and pharma sectors
• Be part of a collaborative, growing team backed by cutting‑edge European engineering

• Medical, dental, and vision
• 401(k) with company matching
• Paid time off and holidays
• Overtime pay for eligible hours
• Opportunities for career growth and training

Ready to join the future of automation? Apply now and take your career to the next level with U2 Robotics USA.

We are proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We’re committed to building a workplace where everyone feels welcomed, valued, and empowered to succeed.