Service Sales Engineer - Northeast

Our Mission / Purpose of the Job

At Leybold Vacuum (Atlas Copco Group), we believe there's always a better way. We deliver cutting‑edge, sustainable technology and top‑tier service globally.

• Split time between home office and on‑site visits to advanced factories, promoting the VTS Service Ladder.
• Sell service products by identifying failure modes and offering solutions to reduce downtime and maximize cost of ownership.
• Support all markets: metallurgy, architectural glass, energy physics, food tech, aerospace, EV, freeze drying, SiC, ceramics, and more.
• Expand business in assigned region by growing existing accounts and identifying new opportunities.
• Provide technical support, service, and product guidance to delight customers.
• Maintain company assets (car, computer, demo units, consignment stock).
• Lead service sales efforts across Leybold’s product range.
• Collaborate with equipment sales team to secure repeat orders and position service as a differentiator.
• Prepare and deliver service presentations.
• Focus on new business: unserviced pumps, lost accounts, due‑for‑service units, new installs, and competitor equipment.
• Analyze customer needs and coordinate with internal teams to deliver complete vacuum after‑sales solutions.

Degree in engineering, science, or equivalent technical experience.

• Proven ability to self‑generate leads via cold calling, research, networking, and territory development.
• On‑site, customer‑facing experience.
• Strong interpersonal, verbal, and written communication.
• Able to learn and convey technical concepts clearly.
• Skilled in creating tailored solutions by leveraging internal technical resources.
• Collaborative and engaging team player.
• Able to shift focus and prioritize tasks effectively.
• Proficient in MS Office (Word, Excel, PowerPoint).

• Sales‑driven mindset with technical operations or rotating equipment background.
• High energy, curious, and results‑oriented.
• Quick learner with creative problem‑solving skills.
• Military veterans encouraged to apply.
• Self‑starter comfortable working from a home office.
• Mechanical, vacuum, or fluid systems knowledge is a plus.
• Valid driver’s license required.

We support you on your journey: individual learning opportunities, worldwide job opportunities, or technical training from our academy.

The safety and well‑being of our employees is important to us, which is why we set high standards for your workplace safety.

We offer a competitive compensation package (Relocation Assistance, Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401(k), Paternal and Maternal leave, short‑term and long‑term disability and more).

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on everyone’s qualifications.

Location Based Pay Ranges:

• $78,206.90 - $ in NY
• $81,679.20 - $ in CT
• $81,679.20 - $ in MA

• Regular exposure to moving mechanical parts and outdoor conditions.
• Frequent exposure to fumes or airborne particles.
• Occasional exposure to heights, chemicals, electrical shock, and vibration.
• Loud noise environment.

• Regularly sit, stand, walk, climb stairs, talk, and hear.
• Occasionally use hands/fingers for typing/dialing; climb, balance, stoop, kneel, crouch, crawl, and reach.
• Lift/move up to 25 lbs; occasionally up to 50 lbs (pumps/accessories).
• Frequent computer use; vision requirements include close, color, distance, depth perception, and focus adjustment.

• 100% remote.
• Travel required ~50% of the time, often overnight / multi‑day.

• Geographic Scope:
  Domestic.
• Interaction:
  Internal teams and external clients.
• Influencing Factors:
  Market conditions, customer needs, technical requirements.
• Financial Impact:
  Directly responsible for annual service revenue; manages % of regional service targets.
• Service Reach:
  Supports multiple functions / customers.
• Direct Reports:
  None.

LEYBOLD USA INC. is an Equal Opportunity Employer – M / F / Disabled / Veterans.

Reasonable accommodations may be made for individuals with disabilities.