Backup Management Technician Cloud- Systems ; Remote

Backup Management Technician (Remote)

Join LTVplus as a Backup Management Technician to administer, monitor, and upgrade backup and disaster recovery systems for clients. This role is fully remote and focuses exclusively on optimizing existing backup solutions with no customer‑facing or deployment responsibilities.

• Backup Operations & Administration
  • Monitor and manage backup jobs across Storage Craft, Veeam, Synology, Azure, and Wasabi platforms.
  • Troubleshoot backup failures and ensure successful completion of scheduled backups.
  • Perform regular backup verification and restoration tests to validate data integrity.
  • Maintain and optimize backup schedules, retention policies, and off‑site replication strategies.
  • Manage storage repositories, including cloud and on‑premises devices.
• System Upgrades & Maintenance
  • Plan and execute upgrades for backup software, hardware, and storage platforms.
  • Apply patches and updates to ensure systems remain secure and up‑to‑date.
  • Document upgrade procedures and maintain records of system changes.
• Compliance & Security
  • Ensure backup solutions meet regulatory and industry standards (e.g., HIPAA, GDPR, SOC2).
  • Implement and maintain encryption, access controls, and data protection measures.
  • Monitor for emerging threats and vulnerabilities in backup environments.
• Reporting & Documentation
  • Generate reports on backup status, storage utilization, and recovery metrics for internal stakeholders.
  • Maintain thorough documentation of backup configurations, procedures, and system environments.

• 3+ years’ experience in backup administration, disaster recovery, or IT support (MSP experience preferred).
• Hands‑on expertise with Storage Craft, Veeam, Synology NAS, Azure Backup, and Wasabi object storage.
• Strong understanding of backup methodologies (full, incremental, differential), retention policies, and replication strategies.
• Experience with on‑prem, cloud, and hybrid backup architectures.
• Knowledge of regulatory compliance requirements for data protection.
• Excellent troubleshooting, communication, and documentation skills.
• Ability to work independently and collaboratively within internal teams.

• Certifications related to Veeam, Storage Craft or Azure are a plus.

LTVplus is a remote‑first company dedicated to delivering WOW‑worthy customer experiences worldwide. We value flexibility, diversity, and a collaborative culture.