Call Center Agent; Argentina

Job Posting

This is a remote position.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

• Responsible for managing a whole lot of incoming and outgoing calls in the operations.
• Identify the needs of client and find solution to it.
• Answering inbound calls, converting them to leads, and later to towing jobs.

• Remote
• Shift-based in a Call Center that works 24 / 7.
• Pacific Time Zone

Requirements :

Minimum Intel Specs

• Processor:
  Core i7 8th generation (and above), Core i5 10th generation (and above)
• RAM:
  Minimum of 12 GB
• Storage: 128 GB SSD or higher
• Graphics: 2 GB graphics memory

Minimum AMD Specs

• Processor: AMD Ryzen 5,7,9 (Minimum series 3600)
• RAM:
  Minimum of 12 GB
• Storage: 128 GB SSD or higher
• Graphics: 2 GB graphics memory

Macintosh Specs

• Processor:
  Core i7 / i5 / M1 / M2
• RAM:
  Minimum of 12 GB
• Storage: 128 GB SSD or higher
• Graphics: 2 GB graphics memory

• Jitter: below 10ms
• Latency: below 160ms
• Upload: more than 25mbps
• Download: more than 40 mbps

Using internet speedtest:

VoIP Speed Test | 8x8 / Aircall's VoIP Speed Test | Check Your Network Reliability ()

A reliable power backup that could sustain a minimum of 8 hours (full shift). Examples:
Generators, Solar Panels, Portable power inverters etc. (UPS is not enough)

• Jitter: below 10ms
• Latency: below 160ms
• Upload: minimum of 25mbps
• Download: minimum of 25mbps

Power and Internet Backup is a MUST.