Center Technician

Position: Support Center Technician
(such as apply with Linked In) and capture some of your activity on the careers site. It doesn’t record any personal details. For more information, please read our  and  .We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain.

And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
*
* Job Description:

**** If you are a technical professional with experience in building automation, controls, or refrigeration systems looking for an opportunity to grow, Copeland has an exciting opportunity for you!
** Based in our
** Bentonville, Arkansas
** location, you will play a critical role in supporting refrigeration and controls systems that power food retail and commercial environments. In this role, you will provide technical assistance, troubleshooting, and support for customers and internal teams to ensure the smooth operation and optimization of refrigeration and control systems.

You’ll collaborate closely with field technicians, engineers, and customers—helping diagnose issues, develop solutions, and improve system performance. If you are a problem-solver who enjoys guiding others through technical challenges and ensuring reliable system operation, this is the role for you!###
** AS A SUPPORT CENTER TECHNICIAN, YOU WILL:
*** Serve as the primary point of contact for clients and internal teams seeking technical assistance related to refrigeration and control systems.
* Provide remote and on-site support to diagnose, troubleshoot, and resolve issues involving compressors, valves, controls, and refrigerant circuits.
* Collaborate with field technicians and engineers to resolve complex technical challenges efficiently and effectively.
* Maintain accurate records of support requests, troubleshooting steps, and solutions provided.
* Generate reports on system performance and recommend improvements.
* Contribute to the creation of technical documentation and knowledge base materials.
* Conduct training sessions and develop instructional resources to enhance the skills of technicians and clients.###
*
* SCHEDULE:

** This position follows standard business hours, with participation in a rotating on-call schedule required.###
** WHERE & HOW WE WORK:
**** Onsite Work Arrangement:
** This role is based fully onsite in
** Bentonville, Arkansas**, and is not eligible for hybrid or remote work opportunities.###
** REQUIRED EDUCATION, EXPERIENCE, &

SKILLS:

*** 2 years of experience in BAS, BMS, or facility controls systems.
* Strong troubleshooting and problem-solving skills in electrical or controls systems.
* Ability to collaborate effectively with customers, technicians, and engineers.
* Availability to participate in a weekly on-call rotation.
* ** Legal authorization to work in the United States – Sponsorship will not be provided for this position.**###
** PREFERRED EDUCATION, EXPERIENCE, &

SKILLS:

*** Experience with food retail case controllers.
* Previous field or contractor installation experience.
* Proficiency in reading and troubleshooting electrical prints and communications systems.*(Standard Copeland “Our Commitment to Our People,” “Inclusion & Belonging,” “Work Authorization,” and “Equal Opportunity Employer” language will automatically appear below the posting in Workday and does not need to be included here.)*#LI-LC2#LI-ONSITE
** Our Commitment to Our People
** Across the globe, we are united by a singular

Purpose:

Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable…