NOC Engineer II; Overnight

Join to apply for the NOC Engineer II (Overnight) role at Boldyn Networks

Passionate about network infrastructure? Your next role will ensure the networks we manage will exceed the expectations of our clients. We’re on the lookout for a knowledgeable and customer-oriented NOC Engineer.

This is a work from home position, but we prefer applicants who are located in the Central or Eastern Time Zones or able to be based at our Las Vegas, NV office.

Panama shift working 8pmCT-9amCT

• Troubleshoot and resolve simple to complex network outages (layers 1-3) and service interruptions.
• Use established policies and procedures to provide timely and accurate ticket updates.
• Use network monitoring tools and ticket tracking systems to help diagnose, record, and resolve network issues.
• Utilize basic LAN configurations (Routers / Firewalls) and Microsoft operation systems.
• Provide end-to-end network documentation.
• Participate in an on-call rotation with other NOC engineers.
• Liaison between engineering group and client staff – both technical and non-technical personnel.
• Work in a group/team setting.

• Problem Solving. You aren't satisfied until you've completely solved a problem.
• Self Development. Personally and professionally committed to continuous improvement.
• Technical Aptitude. Apply baseline knowledge to help with easy tasks and challenging issues.
• #. Demonstrate open, positive communication, listen to others, and encourage group troubleshooting.
• High-Quality Standards. Care about your work and your customers.

• Understanding of the NOC's escalation, incident management, and change management processes and procedures.
• Knowledge of large enterprise and campus LANs, Wi‑Fi/WLANs.
• Experienced supporting a BGP environment and other routing protocols (Static, EIGRP, and OSPF).
• Experienced supporting Radius, DHCP, and DNS servers.
• Experienced with Large Scale NAT or Carrier Grade NAT appliances and Load Balancers.
• Strong customer‑facing skills and business etiquette.
• Ability to work independently and maintain fast‑paced milestones and deliverables.

• CCNA Certification or better.
• A Wireless Certification (CWNA/CWNP, Cisco, or Aruba).

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe.

We’re large enough to deliver and maintain large‑scale operations, giving you the opportunity to work on exciting projects and expand your skills.

• Salary: $31-$40 per hour.
• Thousands of Linked In Learning courses.
• Flexible working opportunities.
• Vacation starting at 15 days increasing with length of service.
• 10 days paid sick leave.
• 4 days off each year to volunteer.