Lead Field Services Specialist - In Vessel Visual Inspection; Remote Eligible, U.S

Job Description Summary

The Lead Field Services Specialist - In Vessel Visual Inspection (IVVI) Level III will be responsible for the review and acceptance of data and results for IVVI projects. In this role, you will review customer RFQ and turn it into a schedule, input it into a database, including inspection notes, exam requirements, and expected coverage and come up with staffing requirements to meet the customer’s schedule.

• Generate Indication Notification Reports, as required

• Create and present outage pre-job briefs

• Ensure adequate CANVAS sketches are provided to Level II Specialists for exam to be performed and modifying, as required

• Keep the outage customer up to date during outages by providing required Status Reports and updates

• Work with the GEH Nuclear Commercial Operations team to ensure accurate interpretation of schedule into pricing / proposals (Inquiry to Order Functions)

• Be responsible for financial performance including cost control and successful delivery of project margin goals (Order to Remittance functions)

• Instruct training classes of RSTs (reactor service technicians) to become IVVI Level II and IVVI Level II’s to become IVVI Level III

• Keep current with the BWRVIP, ASME, and other code requirements applicable to IVVI

• Serve as Project Manager for delivery of ISI - IVVI Services projects as needed

• Meet the expectations and requirements of internal and external customers, getting first‑hand customer information and using it for improvements in products and services.

• Measure processes and performance aligned with Customer Expectations

• Organize, coordinate, and lead NDE development and delivering projects to meet safety, quality, cost, and schedule expectations

• Support Product Line Leader during non‑outage times, as required

• Support BWRVIP training while providing instructions to utility program owners

• Bachelor’s Degree in Engineering or Technical discipline from an accredited university or college with 3 years of Nuclear Services Industry experience OR High School Diploma / GED with a minimum of 6 years of Nuclear Services Industry experience

• 3 years of experience as an NDE Level III

• The preferred work location for this role is at the GEH Headquarters in Wilmington, NC; but highly qualified (US based) remote candidates will be considered.

• Ability to lift up to 50 lbs.

• Ability to climb 10 flights of stairs twice per day

• Ability to pass respirator fit test and physical

• Ability to pass Fitness For Duty requirements and site security requirements to obtain and maintain unescorted access

• Ability to work under high stress conditions

• Ability and willingness to work in radiation‑controlled areas and radioactively contaminated areas

• Ability and willingness to travel up to 70% to domestically and internationally to customer plant sites (can work remote from home while not traveling as business needs allow)

• Ability and willingness to work up to12 hrs./day and 7 days/week when needed for project delivery

• Versed at establishing clear directions; sets stretching objectives; lays out work in a well‑planned and organized manner; maintains two‑way dialogue;

• Demonstrated ability to interface with inspection business and field teams, customers, and industry technical personnel

• Experience in leadership of field teams working at customer sites

• Experience in working with cross‑functional teams (e.g. design engineering teams working in the home office)

• Strong strategic development and execution skills

• Strong technical knowledge and experience working within the Inspection services field and In Vessel Visual Inspections, preferably boiling water reactors.

• BWR site experience including In Vessel Plant outage detailed planning and scheduling

• Knowledge of Nuclear / Energy products, processes, customers, markets, and competition

• Understanding of financial tools (i.e., sales, costs, margin, and accruals) and ability to learn systems (Oracle ERP)

• Demonstrated ability to deal effectively with complex, ambiguous, and contradictory alternatives

• Considers the external impact of business activities and decisions on customers

• Str…