IT Operations Engineer

The Basics

We are seeking a highly skilled IT Operations Engineer with expertise in Systems Administration to join the IT Engineering team  ideal candidate will play a pivotal role in designing, implementing, and managing our hybrid systems infrastructure to ensure the availability, security, and maintenance of our systems.

This position is remote but will be required to be within 1 hour of our colo facility in the Sacramento, CA area.

• Go hands‑on with servers, storage, and network equipment for upgrades, break/fix, and maintenance as needed, generally about once per month
• Be a part of an on‑call rotation supporting physical infrastructure in our Sacramento Colo facility
• Leverage automation tools for tasks and integration of other central IT services
• Follow the change management process for system configuration, installations, and maintenance
• Collaborate with other technical teams to resolve operational challenges and streamline workflows

• Participate in projects related to Infrastructure, security, etc
• Solve incidents and administrative tasks related to infrastructure services and other escalations from end‑user support.
• Maintain comprehensive documentation of system configurations, processes, and procedures.
• Effectively communicate technical concepts and solutions to non‑technical stakeholders, fostering a collaborative and productive working environment.
• Be a team player who is adaptive, self‑motivated, and solution‑oriented

• 3+ yrs experience in a similar role
• Deep knowledge of fundamental infrastructure technologies, such as VMware, Enterprise backup methodologies, System Automation, Cloud Computing, and common Operating Systems (e.g. Windows, Linux, MacOS)
• Exposure to Python, Windows & Linux shell scripting
• Familiar with operation of performance monitoring and troubleshooting tools
• Experience in Active Directory and Entra
• Direct experience working with AWS, Azure, and/or Google Cloud
• Basic understanding of network services/protocols such as DNS, DHCP, etc
• Basic understanding of networking concepts such as Wifi, VLAN’s, VPN, zero‑trust, etc
• Ability to work in a fast‑paced, rapidly growing environment

• Administration and management of M365, SharePoint, Slack, Exchange Online, and Teams
• Power Shell for automation and task scripting
• Mobile device management (MDM) platforms such as JAMF and Intune
• Hands on with Tanium
• Ansible, Terraform, Github, Cloudflare

Tanium delivers the industry’s only true real-time cloud-based endpoint management and security offering. Its platform is real‑