Head Of Engineering

Head of Engineering & AI

Location:

Remote with travel to office or client site as requested.

QA, Test Automation, Test Management, Cloud, CI/CD, AI, Operations Manager, Leadership

Job Purpose

As the Head of Engineering & AI you’ll lead a team of Product Manager, QA Engineers and Developers within your team to drive efforts to deliver our Engineering products, automation test services & solutions, that will support our services, our clients, and their associated projects. You will be the owner of our engineering and automation related services & products.

You will be working with QA engineers to define and guide automation best practice and methodologies, support and mentor QA Engineers working at client sites, to formulate automation test strategies and keep our automated testing solutions up to date, utilising the coding efforts of the team.

You will work with our developers to plan, design, and develop products and enhancements to our product set, along with defining the ongoing product roadmaps.

You will keep up to date with the latest technologies and ensure the proof-of-concept environments, and demo environments are built and maintained. You will also assist with demonstrating the benefits of automation to our clients.

You will build business cases and lead on automation business development and sales activities, assisting with bids and sales activities, and assisting with demonstrations to secure new clients.

You will build partnerships with tool providers, building strong relationships and partnership agreements to ensure cost and support offers the best value and service to our clients.

You will be the driver and lead on all things automation and product development related.

Key Responsibilities

Leadership
▪ Provide leadership and technical expertise within Engineering, Test Automation and Quality Assurance.
▪ You will manage and support the QA Automation Engineers and developers placed within client sites and remote developers
▪ Cultivate a culture of innovation, collaboration, and continuous improvement within the team.
▪ You will support automation framework and product development activities, highlighting resource requirements against development plans
▪ You will be the point of escalation for our Automation Services and QA Engineers and Development resource
▪ You will keep QA best practice standards up to date, along with supporting documentation for service support, onboarding, and maintenance.
▪ Manage training and continuous learning of QA staff by means of short courses, conferences, meetups, certifications, etc.
▪ Be an escalation point for all matters related to testing and quality assurance automation and products and operate as a primary point of contact for the QA teams.
▪ Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools, and Techniques across the teams and our clients.

QA Engineering & Automation Services
▪ Be accountable for the test automation projects, mentor, and provide leadership to the QA automation developers and Leads.
▪ You will design and define the automation service frameworks and associated policies, processes, and work instructions.
▪ You will create and maintain template automation deliverables to support the Automation Services. For example, Automation Test Strategy, Automation Test Reports.
▪ Where required, you will write and execute automated tests to support projects, driving confidence in software releases.
▪ Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc.
▪ You will create and maintain automation business case proposals to demonstrate the benefits of automation to our clients.
▪ You will support our Test Automation assessment services, following our defined service processes, and enhance them where required.

Automation Frameworks & Products
▪ You are responsible for the design, build and enhancement to the Automation Frameworks and products, collaborating with our delivery teams to enhance and prioritise our product roadmaps.
▪ In collaboration with other QA Engineers, you will be responsible for ensuring our…