Developer - Customer Quality; Senior Engineer

Türk Traktör, one of the leading manufacturers in Turkey, started its industrial life in 1954 and has become one of the most important enterprises in the country with exports to more than 125 countries primarily North America and Europe, exhibiting an ever-growing business trend over the decades.

Corporate structure of Türk Traktör, which is the first manufacturer in Turkish automotive industry, comprises of a joint venture by and between Koç Holding, an embodiment of trust in Turkey and CNH Industrial, one of the largest tractor and agricultural equipment manufacturer in the world.

Continuing its activities in line with the aim of "Transforming Agriculture and Cities, preparing them for the Future", Türk Traktör creates value for its country, customers, employees, dealers, suppliers and shareholders by leading the transformation to make the sectors and areas of influence in which it operates ready for the future.

As Türk Traktör Human Resources strategy, with our constantly improving human resources practices and collaborations;
By adding value to the experience of our employees, we have been continuing the philosophy of "Our most important capital is people" uninterruptedly for years.

Role
:
Developer - Customer Quality (Senior Engineer)

Working Type / Location
:
Full-time / Ankara

Working Model
:
Office

What are the responsibilities of this role?

• Properly identify, define, prioritize, and escalation of current product quality and reliability issues coming from global markets
• Diagnosis and addressing customer quality problems through 4M analysis process with PD/SQE/Manufacturing/Product Support teams
• Performing claim analysis to meet warranty targets (MERF and CORF) interacting with CPM teams and whole quality network
• Developing solutions for THD (Technical Help Desk) reports with CNH Team
• Participate in technical risk assessment related to campaigns :
  Identification & Mitigation

What are the general qualifications required for this role?

• Bachelor’s degree in Mechanical, Materials, Mechatronic or Automotive Engineering
• Minimum 3 years experience in product quality, reliability, or continuous improvement in automotive industry
• Ability to show proactive approach and keen to adapt agile working principles, self-learner.
• Good interpersonal skills and excellent teamwork attitude, autonomous and problem solver
• Knowledge in FMEA, SPC, and measurement systems analysis, root cause analysis using the 8D approach, analytical thinking, and technical reporting
• Knowledge about ISO 9001 and IATF 16949 Quality Management Systems and documentation is required
• 6 sigma green/black belt certification is an asset
• Good knowledge of MS Office and Power BI applications.
• Good command of English, both written and spoken.
• No obstacle to travel

If you think that you are someone who is prone to teamwork and cooperation, has strong communication skills, has learning agility, is open to change and has problem solving skills, likes to take responsibility, can think analytically and can adapt to dynamic work, we are waiting for your application! 😊

Our Opportunities

• Experience the opportunity to work with Agile Scrum/Kanban methodology
• Leadership Development Program (Leadrive), Internal Coaching/Mentoring Process, Reverse Mentoring Process, Live Drive Orientation Program
• Koç Academy training development opportunities Development Planning Process including technical and behavioral trainings
• Rotation within Türk Traktör and among other Koç Group companies
• Opportunity to work abroad for a period of time on CNHI-related projects in certain business areas
• Opportunity to develop different competencies by taking part in various Agile projects
• Online psychologist support
• Opportunity to be one of the "İz Bırakanlar" with the projects you will develop within the company and receive awards
• A pleasant working environment with fun activities and festivals

Our Side Benefits

• Koç Holding Pension and Support Fund Foundation
• Private/Complementary health insurance
• KoçAilem Program
• Social Support Payments
• Various Sports and Hobby Clubs
• Flextra Flexible Benefits Program
• Token Flex support for remote working
• Flexible working hours
• Online psychologist support

Diversity and Inclusion

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