Technical Service Engineer

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Eastman is a leader in using commercial-scale molecular recycling for a broad set of virgin-quality like polymer resins for Durables, Cosmetic Packaging, Medical Devices, and the food industry.

These technologies provide a true circular solution for high-quality plastic materials with improved LCA and lower CO2 footprint.

This Technical Service Representative role will support large customers and brands in the Specialty Plastics sector, focused on Central and Northern Europe.

Location: Netherlands, Germany, Belgium, UK (home office based)

Responsibilities

• Assist customers and brands with part & mold design, plastic processing, troubleshooting procedures, and material handling during polymer qualification.
• Translate customer needs into "Critical To Quality" parameters to guide product selection and development.
• Participate in internal and external trials to evaluate material processing.
• Stay updated on market trends, application, and processing technology developments, including competitors.
• Identify and document unmet industry and customer needs, along with product fitness criteria.
• Provide technical product training to customers, distributors, and sales & marketing teams.
• Develop technical marketing materials for customer engagement.
• Collaborate with the Product Development team to deliver market-driven, value-adding products.

Qualifications

• Bachelor's, PhD, or MSc in Polymer Science or Engineering; >10 years of industrial experience in plastic processing technologies.
• Proficiency in injection molding is essential; additional skills in blow molding, extrusion, thermoforming, etc., are a plus.
• Excellent communication and documentation skills.
• Fluency in English is mandatory; additional EU languages are preferred.
• Willingness to travel approximately 50% of the time.

• Mid-Senior level

• Full-time

• Sales and Product Management

• Chemical Manufacturing

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