Key Account Manager

Our client, a leading provider of smart metering solutions for water utilities
, is expanding its presence in the UK. With expertise in water data management, smart cities, and IoT technologies
, they are looking for a UK-based Key Account Manager to develop and manage their client accounts within the smart metering, thermal energy, and DaaS industries
. This position involves handling complex stakeholder relationships and managing high-value contracts that encompass technical solutions, data services, and customer support. The ideal candidate will bring a strong background in Account/Project Management or Business Development within the smart metering and DaaS sectors
, excellent relationship-building skills
, a proven track record of delivering growth-driving services as well as a flexible and adaptable work approach to meet changing client needs and market dynamics - apply today!!

• Manage high-value contracts in water smart metering, thermal energy, and DaaS, ensuring seamless delivery and long-term success.
• Build and maintain strong relationships with utility providers, partners, and internal teams.
• Oversee DaaS solution implementation, integrating data services to boost client efficiency.
• Collaborate with cross-functional teams to meet client needs and project deadlines.
• Act as the primary contact for technical issues related to metering and data services.
• Lead projects from initiation to completion, ensuring timely delivery and proactive issue resolution.
• Monitor SLAs and contract performance, identifying opportunities for optimisation and renewal.
• Drive growth through renewals, upselling, and expanding account coverage.
• Travel within the UK and occasionally Europe to engage clients and support project success.

• 4 years’ experience in account management, project management, or business development, ideally in water utilities, energy, or data services.
• Track record of managing multi-stakeholder projects for Key Accounts involving technical solutions and DaaS offerings.
• Solid understanding of water metering, thermal energy, IoT technologies, and related software solutions.
• Experience with AMR/AMI metering products, IoT ecosystems (e.g., LoRaWAN, NB-IoT), and network operators (preferred).
• Strong communication skills with the ability to advise clients on complex solutions.
• Willingness to travel across the UK and occasionally Europe.
• Full, clean UK driving licence required.

Location: Home based with client visits

Salary: Competitive DOE + car allowance + Comm + Profit Share + 38 days hols + family healthcare