Field Service Engineer - Parking Technology

Home Based – covering Dorset & Hampshire £33,000 + Company Van + Benefits | | Full-Time, Permanent

Are you a hands-on Field Service Engineer who enjoys autonomy, variety, and solving real-world technical problems on site?

We’re recruiting a Field Service Engineer on behalf of a leading provider of innovative parking technology solutions. This is a field-based role supporting electronic and electro‑mechanical systems across customer sites nationwide, ideal for a practical engineer who thrives in a mobile, customer-facing environment.

The Role

As a Field Service Engineer, you’ll provide front‑line engineering support across UK installations, ensuring customer equipment is installed, commissioned, maintained, and supported to the highest standards. Reporting into the Technical Support Manager, you’ll play a key role in delivering a responsive, best‑in‑class service to public and private sector clients.

What’s In It for You?

• Field‑based engineering role with autonomy and variety
• Competitive salary package with company van
• Medical cash plan and pension scheme
• Exposure to innovative, technology‑led products
• Hands‑on engineering work across diverse customer sites
• Long‑term, permanent opportunity within a growing technology business
• Supportive technical leadership and structured training at UK Head Office
• A role where quality, reliability, and customer experience genuinely matter

Key Responsibilities

• Provide mobile engineering support to customer installations nationwide
• Diagnose and rectify electrical and electro‑mechanical faults in the field
• Carry out commissioning of equipment and deliver first‑line customer training
• Respond to faults and incidents in line with agreed Service Level Agreements
• Complete all required documentation and system updates accurately
• Liaise directly with customers, offering clear technical advice and support
• Work closely with the Technical Support Manager to maintain service standards
• Contribute to continuous improvement of products and service delivery

Ideal Candidate

• Proven electrical and mechanical engineering experience in a field‑based role
• Strong fault‑finding capability with a methodical, detail‑focused approach
• Confident communicator with good written and verbal skills
• Customer‑focused, trustworthy, and professional at all times
• Self‑motivated, organised, and comfortable working independently
• PC literate, including Microsoft Office
• Full UK driving licence (maximum 6 points)
• Willingness to travel UK‑wide and attend Doncaster HQ for training as required