Remote Lead Field Service Engineer – Industrial Automation

Our client, a leading provider of industrial automation solutions, is seeking a highly skilled and motivated Field Service Engineer to join their globally distributed team. This is a 100% remote position, offering unparalleled flexibility to work from anywhere. You will be responsible for providing remote technical support, troubleshooting, and maintenance for a wide range of electromechanical systems, control panels, and industrial machinery.

Your expertise will be crucial in ensuring optimal performance and minimizing downtime for our diverse client base, primarily located within the industrial hubs of Southeast Asia. The role requires a deep understanding of electrical schematics, PLC programming (Siemens, Allen‑Bradley), and various sensor technologies. You will be expected to conduct remote diagnostics using advanced software tools, guide on‑site technicians through complex repair procedures, and develop detailed technical documentation.

A proactive approach to problem‑solving and the ability to clearly communicate technical information to both technical and non‑technical audiences are essential. The ideal candidate will have a strong background in industrial electronics or mechanical engineering, with at least 5 years of experience in a similar field service or maintenance role.

Experience with robotics, CNC machinery, or renewable energy systems is a significant plus. You should be proficient in using remote access tools and have excellent analytical skills. The ability to manage your time effectively, work autonomously, and collaborate virtually with a global team is paramount. This role demands a commitment to delivering exceptional customer service and contributing to the continuous improvement of our service offerings.

Join us and be at the forefront of remote technical support innovation for the industrial sector. This is an exciting opportunity to leverage your technical prowess in a flexible, remote‑first environment, supporting critical infrastructure. The role is based out of Tangerang, Banten, .

Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their remote team, supporting operations in and around Pekanbaru, Riau, . This role is critical for ensuring the optimal performance and maintenance of our client's advanced equipment and systems. The ideal candidate will have extensive experience in field service, troubleshoot complex technical issues, and lead service teams.

You will be responsible for diagnosing, repairing, and maintaining machinery and industrial equipment, often requiring deep technical expertise. A strong understanding of mechanical, electrical, and hydraulic systems is essential. This remote role requires excellent communication skills, as you will be coordinating with clients, service teams, and technical support departments remotely. Proficiency in using diagnostic tools and software is crucial. You will also be tasked with providing technical guidance and training to junior field service engineers and customers.

The Lead Field Service Engineer will contribute to developing preventative maintenance plans, improving service procedures, and ensuring high levels of customer satisfaction. We are looking for a proactive problem‑solver with a commitment to quality and safety. The ability to work independently, manage time effectively, and travel as needed (though primary coordination is remote) is essential. Your expertise will be vital in ensuring the uptime and reliability of critical infrastructure.

This position offers a challenging opportunity to apply your technical skills and leadership abilities in a dynamic environment, contributing directly to client success.

Our client is looking for a highly skilled and dedicated Field Service Engineer to provide remote technical support and troubleshooting for complex industrial machinery. This is a critical, fully remote role requiring deep technical expertise and excellent problem‑solving abilities. You will be responsible for guiding on‑site technicians through diagnostic procedures, repair processes, and preventative…