Quality Assurance Engineer

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Position Summary
IEM is currently seeking a Quality Assurance Engineer for our Surrey, B.C. location. The top priorities of this position will be to support Quality and ISO 9001 in all areas of the IEM Organization at manufacturing site – both internal and external. Significant involvement with all areas of product and manufacturing, while also increasing visibility, communication and collaboration with key departments is instrumental in this position.

Please note:

This position requires 100% in‑office presence and does not offer remote work. The role will report to our regional Quality leader.

Salary Range
C $ 32.21 - C $ 56.25

Key Responsibilities

Collate, analyze and monitor company process & quality metrics against defined objective parameters

Write/author technical reports to management depicting the quality levels, quality problems and cost of quality.

Optimize manufacturability, assembly, testability, cost and quality of components (in‑house and purchased) and final product

Monitor product performance/quality through gathering relevant data and producing statistical reports.

PFMEA and new program implementation including tooling and manufacturing processes to identify and mitigate risk identified

Review, understand and ensure manufacturing process meets customer and industry specifications and requirements

Identify/specify relevant quality‑related and workmanship standards training needs.

Offer technical expertise to company on statistics, Six Sigma methodology, tools, and best practices

Define, develop document and implement manufacturing and assembly process and quality procedures in conjunction with department staff.

Conduct Corrective Actions - Internal and External

Understanding and knowledge of Solid Works

Maintain and report department KPI’s

Facilitate problem solving techniques within production team (including suppliers).

Set up and drive standard work and best practices

Document clear project actions and enable timeline achievement

Development of robust, predictive quality systems in production environment by applying world class techniques (Six Sigma, SPC, GRR, 5Y, CAR, etc.)

Working with Engineering team on continuous improvement opportunities

Knowledge of IPC-620

Failure analysis to support production and assembly

Collaborating with other divisions to identify and document best practice

Perform Internal Audits, report and help solve non‑conformances

Qualifications

Degree/Diploma in Engineering or related discipline

3+ Years or more years related experience in quality assurance.

Working knowledge of switch gear systems, including power distribution, protection schemes, and applicable standards (UL 891, UL 1558, IEEE C37), with the ability to support quality and manufacturing processes.

Experience with UL/CSA and ISO 9001 QMS Systems

Experience manufacturing and quality process for a plant, division, or company with both design and production organizations.

Solid background in Six Sigma methodology (green belt minimum, black belt preferred)

Experience with the development, manufacturing and testing equipment, fixtures and processes for electrical connectors, harnesses and/or equipment.

Able to think creatively, logically, and independently to solve problems encountered in manufacturing, supply chain, engineering, regulatory compliance and the quality field.

Able to identify opportunities for improvement throughout the organization’s processes and be able to delegate without formal authority.

Demonstrated career ambition with a track record of growth and increasing responsibility; highly promo table with the potential to take on broader leadership roles within a fast‑paced, high‐growth organization

Verbal and written communication proficiency

Thorough compliance knowledge

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