Technical Support Engineer_Zonguldak - Filyos

About Job

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio) technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

We are looking for a dynamic colleague who shares our passion for technology and cares for our planet. In return we offer great opportunities to grow yourself in a truly global enterprise that values respect, integrity and collaboration.

• Perform periodic system health checks (e.g., “System Status General Overview”) and coordinate rapid corrective actions for failures such as I/O card issues.
• Execute periodic checks of historical system alarms and coordinate interventions with customer maintenance/instrumentation teams.
• Handle and coordinate interventions for issues related to HIS, STN, SENG (in line with customer focal point and responsible units).
• Implement DCS changes such as trend additions, logic/graphic updates, and apply changes through the Management of Change (MOC) process.
• Implement ESD modifications such as alarm/trip setpoint changes, logic changes, and execute through MOC in coordination with responsible units.
• Conduct ESD logic/status visualization checks when needed.
• Support start-up and shutdown activities, providing operational and maintenance assistance.
• Analyze SOE, alarms, logic and trends to determine root cause when issues occur.
• Prepare and share weekly site activity reports in a consistent and professional format.
• Ensure system backups are taken and stored on customer‑provided virtual/physical machines; perform regular backup result checks and maintain records; provide periodic backup status reporting.
• Review spare parts, support annual inventory reporting and track software license status and updates.
• Optimize and improve existing applications and configurations.
• Review project technical requirements, specifications and standards.
• Train technical personnel (internal and customer, including on‑site).
• Analyze, verify, complete and translate URS into FEED, Functional Design Specification (FDS) and system design documents ready for customer approval.
• Be available for 24/7 support for installed systems at customer sites (including remote support and acting as resident engineer when required).
• Provide life‑cycle support for DCS and Safety Systems including installations, modifications, upgrades, maintenance, repair and troubleshooting.

• Bachelor's or Master’s degree in Electrical & Electronic, Process Automation or equivalent.
• Minimum of 5 years experience in detailed project engineering, startup, commissioning, and service of process control and emergency shutdown systems.
• Experience in control system application software programming and hardware design.
• Fluently in Turkish (preferrably mother tongue) and English (min B2 level).
• Customer focused, service minded, accurate and flexible.
• Residence in or willingness to move to Zonguldak.
• Proactive attitude, team player.
• Excellent communicator, self‑starter and self‑reliant.
• Knowledge of and experience with software such as MS PowerPoint, MS Word, MS Excel, AutoCAD, Eplan.
• Driving license B required.
• Completed military service for male.
• Willing and able to travel.

• Freedom to do your job and autonomy is important to us.
• Exciting challenges within a mature organization that demands a high degree of individual responsibility and promotes initiatives.
• Healthy work‑life balance through working from home possibilities.
• Opportunities for personal development and continuous learning through internal and external training.

Yokogawa is an Equal Opportunity Employer. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances.