Solution Architect

Who are we looking for?

The Solution Architect provides subject matter expertise to support the engineering teams designing our portfolio of UCaaS and CCaaS products.

• Owner of technical designs and decisions for new features and projects.
• Supporting development teams in implementing new functionality, while ensuring that the correct processes, standards and patterns are being followed.
• Work with senior stakeholders to define and understand requirements and define solutions.
• Support group architecture forum to agree and define architectural standards.
• Support Product Owner Managers during discovery to influence roadmap decisions.
• Work with development teams and business stakeholders to ensure the future scalability and extensibility of the UCaaS & CCaaS applications while meeting business expectations.
• Analyse and document existing systems, to support the design and extension of these.
• Be a technical SME within the UCaaS and CCaaS domain.

• Experience of working within an architecture team and ensuring designs align with existing roadmap and strategy.
• Experience in providing technical authority and guidance to peers.
• Expert in influencing others and driving for positive outcomes.
• Ability to manage multiple priorities and projects simultaneously.
• Previous UCaaS and CCaaS is highly beneficial.
• Have a “Secure by design” mindset.
• Experience with cloud platforms, preferably AWS.
• Experience with scalable and distributed cloud architecture.
• Understand of telephony based solutions is desirable.
• Bachelor’s degree in computer science or equivalent.

At Gamma, we believe in work–life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. We also provide a volunteer day, allowing you to support a cause that matters to you.

Family is important to us. With enhanced maternity and paternity pay, we support you at every stage of life. Our contributory pension scheme helps you plan for the future, with Gamma increasing contributions in line with yours.

Your wellbeing comes first. We offer group income protection, life assurance (four times your salary), and private medical insurance through Vitality, which extends to your immediate family.

We want you to share in our success, which is why we offer tax‑efficient share save and share incentive plans.

We’re also committed to sustainability, offering an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making greener travel easier.

• Unfortunately, we can’t offer visa sponsorship or relocation support for this role.
• This role is hybrid, with office and home working flexibility.
• If you feel you could be a great fit for Gamma but don’t meet every requirement, we still encourage you to apply — you might be exactly who we’re looking for.
• Gamma is an equal opportunity employer. We are committed to building inclusive, diverse teams where everyone can be their authentic selves. We welcome applications from all backgrounds and do not discriminate based on any protected characteristics.