Technical Administrator

Posted Thursday 30 July 2026 at 00:00 | Expires Thursday 6 August 2026 at 23:59

Boat Safety Scheme Limited, or BSS
, is a public safety initiative run as a not-for-profit company limited by guarantee. Our role in supporting navigation and harbour authorities, is to help reduce the risk of boat fires, explosions, carbon monoxide or pollution from boats harming visitors to the inland waterways, the waterways' workforce, other waterways users and property on or alongside the waterways.

The BSS comprises a team of 10 operating across the UK supporting 16 Navigation & Harbour Authorities. BSS colleagues are Canal & River Trust Employees permanently seconded full time to BSS Limited.

Boat Safety Scheme Limited (BSS) is in place to help minimise the risks to all visitors to the waterways and the waterways' workforce, and to help protect adjacent property, related to the condition, equipment and use of boats. The BSS is also used to minimise the risk of avoidable pollution from boats. (Note - The Scheme's work does not relate to the fixed infrastructure and plant of the waterways).

The Technical Administrator leads the administration of the Boat Safety Scheme Ltd (BSS), acting as a key customer interface while providing technical, financial, legal, risk, and quality management support to enable informed decision-making and ensure the BSS operates efficiently, and in compliance with defined governance and business objectives.

• 90,000 boat owner customers subject to the BSS examination and certification process
• 18 navigation and harbour authorities participate in the BSS throughout the UK.
• 19 organisations involved, active stakeholder engagement including all five national boat owner groups.
• Formal/informal partnerships with around 100 external organisations
• 200 authorised independent BSS Examiner

The position will be offered on a remote working basis, with a requirement to attend our main hub spaces and or other navigation & harbour authority offices throughout the UK as and when required for team working and collaborative meetings. Travel throughout the network of inland waterways is expected in order to conduct site visits.

BSS Limited supports numerous navigation and harbour authorities throughout the UK.We hold forum meetings in numerous locations but mainly based in Warwickshire and Hertfordshire
. Our monthly meetings are held In Hemel Hempstead.

When travelling on Boat Safety Scheme business, train tickets, and accommodation (when overnight stays are applicable) are bookable through designated apps and websites.

See the links to most of our navigation and harbour authority stakeholders here:

The Technical Administrator will lead the administration of the Boat Safety Scheme (BSS), acting as a key customer contact and supporting risk, quality and operational decision-making.

The post holder will deliver efficient administrative support within a specialist marine safety environment, ensuring compliance with systems, processes and industry standards.

• Operate business processes accurately and to scheduled deadlines using appropriate business systems within Boat Safety Scheme Limited
• Ensure Salesforce & SAP data and information is input accurately and in a timely manner.
• Provide technical administration support for the BSS applying specialist knowledge to achieve accurate and high-quality work.
• Ensure compliance with relevant policies and procedures and produce relevant documents in a timely manner using Salesforce & MS office.
• Review and redesign business processes to ensure efficient business support by liaising with key stakeholders.
• Ensure processes comply with appropriate internal and external requirements.
• Deal with confidential information ensuring all data is processed and protected appropriately.
• Communicate effectively with customers, suppliers and a wide range of colleagues, ensuring all queries are dealt with in a timely and appropriate manner.
• Design, produce and maintain reports.
• Collate and analyse data according to requirements, ensuring accuracy and integrity.
• Support team members in general administration tasks as…