Application Engineer
Cramlington, Northumberland, NE23, England, UK
Listed on 2026-08-22
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Engineering
Systems Engineer, Sales Engineer, Technical Support
Enerpac Tool Group Corp. is a premier industrial tools, services, technology, and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world.
The Company was founded in 1910 and is headquartered in Menomonee Falls, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.
For further information on Enerpac Tool Group and its businesses, visit the Company's website at .
Summary – Basic Function OfThe Role
We have an exciting opportunity for an Application Engineer to join our team in Cramlington, supporting customers and commercial teams across EMEA. This hybrid position is based onsite four days per week, with the flexibility to work from home on Fridays, and involves approximately 25% travel. You will provide technical expertise throughout the sales process, translating customer requirements into practical and commercially viable product solutions.
You will support the development of customer opportunities and manage technical projects from initial enquiry through to successful delivery.
- Review customer requirements and recommend the most suitable solution, including standard products, modified products or newly engineered designs.
- Complete the technical calculations needed to confirm that proposed applications are suitable.
- Work closely with Design Engineering to ensure solutions meet customer, quality and technical requirements.
- Develop cost-effective solutions that meet customer needs while supporting profitable growth.
- Answer technical questions from customers, distributors, service centres and internal colleagues.
- Coordinate with technical teams across Enerpac to support effective and timely delivery.
- Review customer enquiries to understand the full technical and commercial requirements.
- Work with Sales, Engineering and Project teams to develop proposals and final quotations.
- Review bid proposals for technical accuracy and completeness.
- Prepare technical specifications and supporting documentation for quotations.
- Provide relevant product and technical information during the bid process.
- Support the commercial team in developing customer opportunities across EMEA.
- Build trusted relationships with customers at both technical and commercial levels.
- Present Enerpac’s product and service portfolio and identify solutions that address customer needs.
- Support Regional and Key Account Managers during contract discussions.
- Act as a technical point of contact for Enerpac Service Centres.
- Provide aftersales support and help resolve technical or product-related concerns.
- Support customer and service-centre audits in partnership with the Service Centre Manager.
- Attend customer sites when required to help investigate and resolve technical issues.
- Coordinate technical projects from initial enquiry through to execution and delivery.
- Ensure customer requirements, specifications and project information are accurate and complete before handover to Operations.
- Build strong working relationships with Engineering, Production, Operations, Customer Service and commercial teams.
- Monitor technical requirements, project timelines and customer expectations.
- Identify solutions to technical or onsite challenges.
- Prepare and maintain the technical documentation required throughout each project.
- Support safe project delivery in line with Enerpac’s health, safety, security and environmental standards.
- Contribute openly and constructively during regular team meetings.
- Support short- and long-term forecasting activities.
- Follow Enerpac’s HSEQ requirements and contribute to continuous safety improvement.
- Represent Enerpac professionally when working with customers, partners and colleagues.
- Follow company policies, procedures and…
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