Field Services Engineer

Bradford Jacobs is supporting a global technology company with operations across North America, Europe, and Asia providing advanced  high-speed data acquisition, control, and validation testing solutions  to leading OEMs in the automotive, heavy equipment, mining, construction, agricultural, and industrial sectors.

With nearly 30 years of industry experience, the company specialises in  vehicle and equipment testing, automation, Vision AI, transmission and engine testing, geo-fencing, and electronic control systems .

About the Role
The company is seeking a  Field Service Engineer  to join its India. team. This hands-on role involves installing, commissioning, troubleshooting, and supporting advanced testing systems at customer sites across India, with opportunities for international travel.
The ideal candidate is a  self-motivated, practical engineer  with strong problem-solving and communication skills who enjoys working directly with customers and travelling to industrial sites.

Key Responsibilities
Install, commission, and maintain VMCIS High-Speed Data Acquisition and Control Testing Systems at customer facilities.
Provide onsite and remote technical support via telephone, email, and remote desktop tools.
Diagnose and resolve hardware, software, networking, and system integration issues.
Develop and configure vehicle testing software and test sequences using VMCIS proprietary applications.
Deliver customer training on the operation, maintenance, and configuration of VMCIS testing systems.
Collaborate with engineering teams on domestic and international installation projects.
Maintain accurate service documentation and provide timely technical reports.
Deliver exceptional customer service while working independently or as part of a multidisciplinary team.

Key Requirements
Bachelor's Degree in Electrical, Mechanical, Mechatronics, Automotive, or a related Engineering discipline.
2–5 years of relevant engineering or field service experience.
Strong analytical and troubleshooting skills.
Practical experience working with electromechanical equipment and hand tools.
Excellent written and verbal communication skills.
The ability to work independently with minimal supervision.
A proactive, customer-focused approach with strong organisational skills.
Confidence working in heavy industrial and manufacturing environments.

Preferred Skills
PLC programming
Industrial automation and control systems
High-speed data acquisition systems
Vehicle or equipment validation testing
Industrial instrumentation
Embedded software or control systems
Networking and industrial communications

Additional Requirements
This role requires frequent travel throughout India.
A valid passport with no travel restrictions.
A valid driver's licence.
Willingness to work at customer facilities for extended periods.
A suitable home office for remote work when not travelling.
All business travel, accommodation, per diem allowances, and work-related expenses are fully covered by the company.

Training & Development
Comprehensive technical and product training will be provided, enabling successful candidates to become specialists in testing systems, customer support, and application software.

Language Requirements
Candidates must demonstrate professional fluency in English and at least one regional Indian language (such as Tamil or Hindi).

Salary range:  8 LPA - 14 LPA.

Please only apply if you have all the skills required for this role.