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Remote Technical Customer Engineer: Debug & Unblock

Remote / Online - Candidates ideally in
Rochester, Monroe County, New York, 14602, USA
Listing for: Nametag
Remote/Work from Home position
Listed on 2026-09-30
Job specializations:
  • Engineering
    Systems Engineer, Technical Support
  • IT/Tech
    Systems Engineer, Technical Support
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Nametag is hiring a Technical Customer Engineer to serve as the technical escalation point for customer‑reported issues. This engineering‑adjacent role focuses on diagnosing complex integration problems, scripting and prototyping solutions, and collaborating with our core engineering team to drive fixes into production.

This role emphasizes hands‑on debugging, lightweight coding, and close collaboration with customers to unblock them quickly, going beyond ticket processing to real ownership of

Step into the Remote Technical Customer Engineer:
Debug & Unblock role at Nametag in New York, NY, United States and grow with us.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Technical Customer Engineer:
Debug & Unblock role in the description above.

We appreciate your interest in this position.

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