International Sales Engineer Job Singapore Singapore,Engineering

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department

Overview

Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons. Silvus Stream Caster™ radios are being rapidly adopted by customers all over the world ranging from the U.S. and Allied Nations Departments of Defense to International, Federal, State, and Local Law Enforcement agencies, all the way to the Superbowl, Grammys, and industry-leading drone, robot, and unmanned systems manufacturers.

We are an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”. Silvus’ rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinkers.

The Opportunity

We are seeking an International Sales Engineer to collaborate closely with the Sales, Marketing, and Business Development teams, providing our customers with tailored solutions that meet their needs. The successful individual in this role will participate in technical sales, demonstrations, and support of Silvus' family of advanced multi-antenna MIMO radio and mesh networking solutions. Sales Engineers also play a key role in influencing product development.

This opportunity is well suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling. This position reports to the Director of Sales Engineering and is 100% remote. Candidates must be based in Singapore to be eligible for remote work.

Job Description

Provide pre- and post-sales technical support, including system planning, customer training, system optimization, etc.
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
Prepare and conduct product demonstrations for customer visits and equipment evaluations.
Visit customer sites to provide technical support and conduct training.
Troubleshoot failures and abnormal situations in the field.
Collect and analyze field failures and abnormalities; provide feedback to the development team.
Participate in resource allocation and hardware maintenance to support different sales and business development activities.
Help design engineers reproduce and troubleshoot problems; help drive future product development.
Perform other related duties of which the above are representative.
Travel up to 50% of the time for frequent meetings, events, and demonstrations.

Basic Requirements

Bachelor’s degree (or international equivalent) in Electrical Engineering or other related technical fields, plus 2 years of demonstrated experience in a pre-and post-sales technical support position; OR minimum completion of secondary education (such as GCSEs or an equivalent national qualification; high school diploma or GED) with at least 6 years of demonstrated experience in a pre- and post-sales technical support position.
Proficiency…