Principal Field Service Engineer

Department : Engineering
Job Title: Principal Field Service Engineers (FSE) - Semiconductor Equipment
Reporting to : Engineering Manager
Location : Home Based

IES are a leading UK-based provider of Field Service Engineering Resources supporting a wide array of Semiconductor Manufacturing Equipment within the Manufacturing, Research and Scientific Development industries.

Based in your home region, you will be responsible for Installation, De-Installation, De-Contamination, Hook-Up, Commissioning, Repair and Maintenance. Plus, based on your background possibly some Process Diagnosis / Development works in support of customer equipment sets and their associated processes.

Your work will involve extensive travel throughout the UK, Europe, and the Rest of the World, as required, to deliver Semiconductor Maintenance, Repair, Servicing and Process Diagnostic Services at our customer sites.

In addition to Field Service and Process Support works, you will also provide any necessary training services to our customers to ensure safe operation, maintenance, and processing of materials at their sites.

The role requires regular travel to customer sites worldwide and will only suit candidates who are able and willing to commit to regular periods spent away from home.

Candidates will ideally be time-served craftsmen possessing either ONC/HNC/HND/Degree in Engineering and are required to possess in-depth Semiconductor Equipment Repair and Maintenance and/or Process Engineering experience in any of the following areas:

• Ion Implantation
• Diffusion / CVD Furnaces
• Wet Etch, Dry (Plasma) Etch
• Chemical Vapor Deposition (CVD)
• Physical Vapor Deposition (PVD) / Sputtering Systems
• Photolithography, Chemical Mechanical Polish (CMP)
• Rapid Thermal Processing and Metrology (SEM, XRF, Film Thickness Measurement, AFM)
• Other areas as required or benefit ting.

A principal field service engineer should hold an expert level of knowledge on at least one set of systems and a high to expert level across multiple systems. Being able to complete all PMs. Being able to troubleshoot 100% of all issues. Capable of leading and completing decommissioning and deinstallation of systems. Capable of leading and completing installation and startup of systems.

A principal field service engineer can re-engineer modules in a system that is considered obsolete. Providing solutions through complete understanding of the module and research to identify similar non obsolete solutions. The principal engineer can fabricate a new module, provide key hardware and software integration solutions to provide the customer with a workable solution.

A principal field service engineer can interface with the OEM or a third‑party company to provide input to the customer on best options for any upgrades or changes to configuration on the tool for a hardware or process improvement.

A principal field service engineer can provide detailed and realistic scheduling that includes timelines and manpower requirements for any given project, such as tool decommissioning, deinstall, install, startup, commissioning, upgrading etc. The engineer should be able to provide a breakdown of the sub‑component parts of the project providing sufficient details in each sub section.

The candidate should be able to demonstrate the following experience at a customer site:

• Evaluate, analyze, diagnose and troubleshoot technical equipment problems
• Repair and modify equipment
• Evaluate equipment to determine the type and extent of problems
• Repair of system‑level issues
• Prepare field service reports on customer support activity and provide documentation to other supporting functions on re‑occurring…