Junior Field Service Engineer

Department : Engineering
Job Title: Junior Field Service Engineers (FSE) - Semiconductor Equipment
Reporting to : Engineering Manager
Location : Home Based

IES are a leading UK-based provider of Field Service Engineering Resources supporting a wide array of Semiconductor Manufacturing Equipment within the Manufacturing, Research and Scientific Development industries.

Based in your home region, you will be responsible for learning with support, Installation, De-Installation, De-Contamination, Hook-Up, Commissioning, Repair and Maintenance.

Your work will involve extensive travel throughout the UK, Europe, and the Rest of the World, as required, to deliver Semiconductor Maintenance, Repair, Servicing and Process Diagnostic Services at our customer sites.

Candidates will ideally possess ONC/HNC/HND/Degree in Engineering and a basic knowledge of the semiconductor world will be a plus. The junior engineer may be offered to work in one or more of the following areas:

• Ion Implantation
• Diffusion / CVD Furnaces
• Wet Etch, Dry (Plasma) Etch
• Chemical Vapor Deposition (CVD)
• Physical Vapor Deposition (PVD) / Sputtering Systems
• Photolithography, Chemical Mechanical Polish (CMP)
• Rapid Thermal Processing and Metrology (SEM, XRF, Film Thickness Measurement, AFM)
• Other areas as required or benefit ting.

A junior field service engineer should hold a basic understanding of electrical, mechanical and electronic systems.

The candidate should be able to demonstrate the following experience at a customer site:

For the following requirements you will be working alongside a more seasoned engineer. The process of learning will be on the job training and using a three-step approach - Looking, doing with support and then doing on your own with the goal of understanding, practicing and then applying.

• Evaluate, analyze, diagnose and troubleshoot technical equipment problems
• Repair and modify equipment
• Evaluate equipment to determine the type and extent of problems
• Repair of system-level issues
• Prepare field service reports on customer support activity and provide documentation to other supporting functions on re-occurring issues
• The nature of work may require on some occasions that you will work independently once you have mastered a subject.
• Contribute to the capturing, re-use, collaboration, and improvement of knowledge using available systems.
• May be required to complete other business activities on behalf of the company from time to time in line with identified skills, competencies and experience

• Proficient in IT skills, including all Microsoft Office systems, in particular intermediate Excel capability
• Ability to work autonomously and use initiative to resolve issues, but elevate problems or questions as appropriate
• Excellent planning and time management skills with the ability to consistently meet deadlines.
• Good communication and interpersonal skills with the ability to build effective relationships across the Company
• Delivery Focused
• Quality of records and paperwork (presentation, accuracy, timeliness and completeness) in line with company expectations and high standards.
• Expense management, employee can manage their own expenses within company budgetary guidelines. Operating efficiently at lowest cost.
• Employees become comfortable and able to interface with the customer to describe technical issues with clarity.
• Maintain a positive and professional attitude whilst on customer/clients' sites

• Willingness to work flexibly to meet the reasonable needs of the company
• Self-sufficient in use of information and communications technology
• Ability to self-manage a full and varied workload
• A self-starter with a flexible approach to support the business at busy times and ensure all critical dates are met
• Candidates must be eligible to work and live within any of the following;
  The UK, Any European Country (Germany, Ireland, France, Austria, Poland, etc), US, Taiwan, South Korea, China, Vietnam, The Philippines, Mexico, Sweden, Denmark, and / or Russia and hold a full and valid driving license for their country of residence.

Experience with multiple tools to ensure competent, safe use including but not limited to:

• Standard tools in a field service engineers toolbox.
• Oscilloscopes
• Multi-meters
• scilloscopes
• Wave generators
• AC/DC PSUs
• Others as required.

• Additional and/or unsociable hours may be…