Senior Field Service Engineer

Department :
Engineering Job Title: Senior Field Service Engineers (FSE) - Semiconductor Equipment Reporting to :
Engineering Manager Location :
Home Based

IES are a leading UK-based provider of Field Service Engineering Resources supporting a wide array of Semiconductor Manufacturing Equipment within the Manufacturing, Research and Scientific Development industries.

Based in your home region, you will be responsible for Installation, De-Installation, De-Contamination, Hook-Up, Commissioning, Repair and Maintenance. Plus, based on your background possibly some Process Diagnosis / Development works in support of customer equipment sets and their associated processes.

Your work will involve extensive travel throughout the UK, Europe, and the Rest of the World, as required, to deliver Semiconductor Maintenance, Repair, Servicing and Process Diagnostic Services at our customer sites.

In addition to Field Service and Process Support works, you will also provide any necessary training services to our customers to ensure safe operation, maintenance, and processing of materials at their sites.

The role requires regular travel to customer sites worldwide and will only suit candidates who are able and willing to commit to regular periods spent away from home.

Candidates will ideally be time-served craftsmen possessing either ONC/HNC/HND/Degree in Engineering and are required to possess in-depth Semiconductor Equipment Repair and Maintenance and/or Process Engineering experience in any of the following areas:

• Ion Implantation
• Diffusion / CVD Furnaces
• Wet Etch, Dry (Plasma) Etch
• Chemical Vapor Deposition (CVD)
• Physical Vapor Deposition (PVD) / Sputtering Systems
• Photolithography, Chemical Mechanical Polish (CMP)
• Rapid Thermal Processing and Metrology (SEM, XRF, Film Thickness Measurement, AFM)
• Other areas as required or benefit ting.

A senior field service engineer should hold a very high to expert level of knowledge on at least one set of systems. Being able to complete all PM’s. Being able to troubleshoot 98% of all issues. Capable of leading and completing decommissioning and deinstallation of a system. Capable of leading and completing an installation and startup of a system.

A senior field service engineer can provide detailed and realistic scheduling that includes timelines and manpower requirements for any given project, such as tool decommissioning, deinstall, install, startup, commissioning, upgrading etc. The engineer should be able to provide a breakdown of the sub-component parts of the project providing sufficient details in each sub section.

The candidate should be able to demonstrate the following experience at a customer site:

• Evaluate, analyze, diagnose and troubleshoot technical equipment problems
• Repair and modify equipment
• Evaluate equipment to determine the type and extent of problems
• Repair of system-level issues
• Prepare field service reports on customer support activity and provide documentation to other supporting functions on re-occurring issues
• Crosstrain and assist other field service engineers as appropriate
• The nature of work requires that FSEs work independently; only occasionally requiring guidance from management
• Contribute to the capturing, re-use, collaboration, and improvement of knowledge using available systems.
• Capable of performing pareto analysis of failure data and establish action plans to resolve root causes.
• Identifies and implements permanent solutions on complex and unique issues.
• Can understand and source alternative parts for obsolete items,
• Can build mechanical parts as needed or repair existing ones.
• Maintains a level knowledge of repair vendors for typical…