Remote VoIP Architect: Genesys Cloud & Twilio
Provo, Utah County, Utah, 84605, USA
Listed on 2026-10-07
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Engineering
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IT/Tech
Aptive Environmental, LLC is seeking a Sr. VoIP Engineer to own the Genesys Cloud environment, Twilio SIP trunking, and the AI-driven call center strategy. You will design flows, queues, IVR, and reporting, while ensuring high availability and quality across carriers.
You will collaborate with engineering on CRM integrations and set best practices for telephony operations. You will also mentor teammates, manage vendor relationships, and drive improvements with measurable outcomes, leveraging
The following role is for a Remote VoIP Architect:
Genesys Cloud & Twilio with Aptive Environmental, LLC.
As a Remote VoIP Architect:
Genesys Cloud & Twilio, you will play an important part at Aptive Environmental, LLC in Provo, UT, United States.
We invite applications for the Remote VoIP Architect:
Genesys Cloud & Twilio position located in Provo, UT, United States.
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