Sales Engineer – Department of War; DoW Remote

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications – on the ground, in the air and  battle-proven Stream Caster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments.

Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc.

Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”? THE OPPORTUNITY Silvus is seeking a Sales Engineer – Department of War (DoW) who will work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet their needs. This role participates in technical sales, demonstrations, and support of Silvus' family of advanced multi-antenna MIMO radio and mesh networking solutions.

Additionally, this role plays a key role in influencing product development and requires up to 50% of travel for meetings, events, and demonstrations. This position reports to the Director of Sales Engineering on the Sales Engineering team. This opportunity is well-suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling. This position is eligible for 100% remote work depending on location.

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
• Prepare and conduct product demonstrations for customer visits and equipment evaluations.
• Visit customer sites to provide technical support and deliver training.
• Troubleshoot failures and abnormal situations in the field.
• Collect and analyze field failures and abnormalities and provide feedback to the development team.
• Help design engineers reproduce and troubleshoot problems.
• Participate in resource allocation and hardware maintenance to support different sales and business development activities.
• Help drive future product development.
• Perform other related duties of which the above are representative.
• Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.