Elite Technical Account Engineer – Remote
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-10-09
-
Engineering
Technical Support, Sales Engineer
Zoom is seeking an experienced Technical Account Engineer on the Elite team to serve as the primary technical expert for the most complex voice, video, and UC challenges. You will diagnose issues from first report through resolution, partnering with engineering, Client Services, TAC, and Sales to resolve escalations and restore service.
The role requires 5+ years of customer-facing technical support, deep SIP/SIP trunks expertise, and the ability to read packet captures and SIP traces.
We are seeking a motivated Elite Technical Account Engineer – Remote to join Zoom in Raleigh, NC, United States.
We are currently recruiting a Elite Technical Account Engineer – Remote for our team in Raleigh, NC, United States.
This is a genuine position to take on the Elite Technical Account Engineer – Remote role at Zoom.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).