Field Service Engineer- Chemspeed

US-CA

Job :

Job Function:
Tech Support & Service

Base Min: USD $71,000.00/Yr.

Base Max: USD $/Yr.

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy, as well as in industrial and cleantech research, and semiconductor metrology in support of AI.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, proteomics and multi-omics, spatial and single-cell biology, structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please note this is a home based opportunity for candidates residing in California with national travel up to 80%

New opportunity for a Field Service Engineer with the Bruker Chemspeed Automation division to perform installation, troubleshooting, preventive maintenance, and application support for complex scientific automation instrumentation at customer sites. This position serves as the Bruker Chemspeed technical ambassador at various customer locations and collaborates with engineering, applications teams, sales, endusers to ensure successful deployments and sustained service performance.

• Perform installations, commissioning, maintenance, and repairs of automation and robotic systems and accessories at customer sites.
• Perform onsite preventive maintenance, calibration, qualification, upgrades, and repairs to ensure system reliability and uptime.
• Diagnose technical problems through indepth troubleshooting and rootcause analysis to resolve mechanical, electrical, and basic software issues.
• Assist service colleagues with complex troubleshooting and system upgrades.
• Support factory acceptance tests (FAT) and site acceptance tests (SAT).
• Provide customer training, application support, and remote/onsite assistance with system operation and maintenance.
• Document all service activities and maintain accurate system configuration records.
• Collaborate with internal technical teams to improve designs and report field issues.
• Support installation planning and logistics, including parts and tools preparation
• Collaborate with R&D, Engineering, Production teams to elevate items and improve product performance.
• Identify customer needs and communicate feedback to internal teams.
• Assist with communication of service agreements, consumables, and system upgrades.
• Maintain readiness for travel and respond to routine or urgent service calls.
• Represent Bruker in a professional manner and build longterm customer relationships.
• Perform other duties as required.

• B.S. in Physics, Electrical Engineering, Electronics, Biotech, Biology or Chemistry discipline.
• Minimum 3 years Field Service Engineer work experience involving scientific instrumentation maintenance or technical support, robotics and automation in a laboratory environment.
• Technical & Engineering
  
  Skills:
  
  electromechanical systems; robotics; PLC programming and diagnostics; electrical schematics, and technical drawings and wiring diagrams.
• Software & Controls: automation software;
  Python, C+; working knowledge of industrial communication protocols (Ethernet/IP, PROFINET, Modbus, OPC-UA); familiarity with system integration (hardware + software +…