Low Voltage​/Security​/Fire Alarm​/Estimator​/Sales Engineer

Gotcha Security is a locally owned and operated security company that installs and services surveillance systems, access control, vehicle gates, fire alarms and intrusion alarms. We are a small and growing company, with a focus on quality and customer service. We value our employees, understand they are a key part of our success, and treat them right.

This role owns the estimate from site visit to signed proposal. You'll create service estimates, design camera and access control systems, coordinate with fire alarm designers, perform material takeoffs, and build accurate, client-ready proposals. Every proposal you send represents Gotcha to the client, and the install team builds from your design, so accuracy is critical. Beyond producing estimates, you'll own the estimating process itself and continuously look for ways to make it faster, more accurate, and more consistent.

This can be a work from home position (95%/5%) for the right candidate, as in you do not report to an office everyday. Occasional office visits might be needed. This position will require site visits.

This is a remote position.

Gotcha Security is a locally owned and operated security company that installs and services surveillance systems, access control, vehicle gates, fire alarms and intrusion alarms. We are a small and growing company, with a focus on quality and customer service. We value our employees, understand they are a key part of our success, and treat them right.

This role owns the estimate from site visit to signed proposal. You'll create service estimates, design camera and access control systems, coordinate with fire alarm designers, perform material takeoffs, and build accurate, client-ready proposals. Every proposal you send represents Gotcha to the client, and the install team builds from your design, so accuracy is critical. Beyond producing estimates, you'll own the estimating process itself and continuously look for ways to make it faster, more accurate, and more consistent.

*** This position requires significant experience in working with security products as an installer, estimator, or sales engineer. This is not an entry-level role.***

• Own estimates from start to finish: review the request, gather what's needed, research what you don't know, and deliver a complete, accurate proposal without needing to be walked through it.
• Build every scope for the specific project in front of you. Templates are a starting point, but the equipment, scope language, and project type must match the actual job.
• Perform accurate material and conduit/wire takeoffs from drawings using tools such as Blue Beam, Visio and AI.
• Verify every line item before submittal: correct part numbers, specs, colors, quantities, and supporting components (storage, power, mounting, licensing).
• Specify products according to Gotcha's equipment standards and approved manufacturer lines.
• Read and act on all communication, including emails you're CC'd on. When a commitment has been made to a client, make sure it's reflected in the proposal or change order.
• Assist the sales team with site surveys and client meetings to identify technical or project challenges that affect cost, schedule, or expectations.
• Document special conditions such as PPE, scheduling requirements, and scope provided by others so resources are in place and the project protects Gotcha's margin.
• Evaluate bid documents and develop a submittal strategy that keeps Gotcha's expected profit.
• Work with vendors so all costs are known before an estimate goes out.
• Work with the admin team to keep parts and pricing current in our quoting software.
• Create project designs so clients can approve device placement and the install team has a clear installation guide.
• Revise designs and estimates with sales and the client as needed.
• Attend manufacturer trainings and webinars to stay current on products and maintain our manufacturer relationships.

• Continuously evaluate and improve Gotcha's estimating process: templates, checklists, parts databases, takeoff methods, and proposal workflow.
• Research new tools, software, and integrations that improve speed and accuracy, and bring recommendations with a clear case for cost and benefit.
• Use AI tools (such as ChatGPT or Claude) in day-to-day work, for example scope drafting, spec sheet research, bid document review, and proposal QA, while personally verifying everything…