Technical Program Manager

Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.

An exciting and challenging position exists as a Technical Program Manager  a member of the Program Group, you would be accountable for the planning, development and launch of numerous new product introductions (NPI’s).

• Health Benefits:
  
  Employer-provided benefits coverage begins on the first day of the month following your date of hire. Employees can choose from a selection of medicals plans, along with dental and vision coverage, with premiums shared between the employer and employee.
• Voluntary Life & AD&D Insurance:
  Employee-paid Life and Accidental & Dismemberment (AD&D) coverage
• Disability Coverage:
  Employer-paid premiums for Short-Term Disability (STD) and Long-Term Disability (LTD) coverage.
• 401(k) Retirement Plan: 2% employer-sponsored contribution.
• Paid Time Off:
  Three weeks of paid time off, six flex days, plus a one-week company-wide holiday shutdown.
• Professional Development: $1,000 annually to support professional development and continued learning.
• Work Environment: “Dress for Your Day” in a casual, professional workplace environment.
• Remote Work:
  Enjoy the flexibility of a remote work environment

The Technical Program Manager (TPM) leads the Program Core Team and serves as its battle captain, orchestrating cross-functional execution, technical integration, and accountability. Through deep technical understanding and risk-based decision‑making, the TPM drives alignment, challenges assumptions, and ensures customer commitments are translated into successful outcomes. This will be a remote role and will be reporting to the Portfolio Manager based in Calgary, Canada.

• Lead the Program Core Team to drive from concept assessment, technical execution, cross‑functional integration, customer alignment to NPI launch readiness and be accountable for the success of the overall program/project.
• Build strong customer relationships by understanding business objectives, technical needs, decision drivers, and success criteria; support the KAM in developing new business opportunities and preparing customer proposals.
• Collect, clarify, and translate customer requirements into product requirements, technical scope, PRDs, program plans, and measurable deliverables.
• Drive solution development with engineering teams by challenging assumptions, facilitating design trade‑offs, resolving technical issues, and aligning decisions to customer commitments and program risks.
• Support DFMEA activities and broader technical risk assessments across design, validation, manufacturability, reliability, supply chain, cost, schedule, and launch readiness.
• Develop and drive mitigation plans, escalation paths, recovery actions, and decision frameworks to protect customer commitments and launch outcomes.
• Coordinate engineering, manufacturing, supply chain, quality, sales, business stakeholders, and customers to maintain technical alignment, decision velocity, and execution discipline.
• Monitor program health through integrated schedules, dependencies, action registers, risk logs, budgets, and customer‑facing status reporting in partnership with Project Managers.
• Travel globally up to 10%-20% to support customer relationship development, requirements reviews, technical reviews, supplier engagement, production readiness, and launch activities.

• Bachelor’s degree in Mechanical Engineering or related discipline, with strong grounding in mechanical, thermal, fluid, or electromechanical product development.
• 5+ years in technical program management, product development, systems engineering, or NPI execution for complex…