Field Service Engineer - Automation Systems

Our client, a leading provider of industrial automation solutions, is seeking a motivated Field Service Engineer to join their team based in Benoni, Gauteng . This hybrid role involves significant on-site travel to client locations throughout the region for installation, maintenance, and troubleshooting of automation systems, complemented by remote reporting and planning. The ideal candidate will possess a strong technical background in industrial automation, robotics, and PLC systems.

You will be responsible for ensuring the optimal performance and reliability of our client's automated machinery and processes, providing essential support to manufacturers and industrial facilities. We are looking for a proactive problem-solver with excellent communication skills and a commitment to customer satisfaction. This is an excellent opportunity to work with cutting-edge technology and contribute to the efficiency of South African industries.

• Install, commission, and service industrial automation systems, including robotics, PLCs, and HMI interfaces.
• Troubleshoot and diagnose mechanical, electrical, and software issues on automated equipment.
• Perform preventative maintenance and repairs to ensure maximum uptime for client operations.
• Provide on-site technical support and guidance to clients' operational and maintenance teams.
• Interpret engineering drawings, schematics, and technical manuals.
• Develop and maintain service reports, detailing work performed and recommendations.
• Collaborate with the engineering team to identify and implement system improvements.
• Manage spare parts inventory for service calls and ensure proper tool usage.
• Adhere to all safety protocols and company policies during site visits.
• Effectively manage time and logistics for on-site service requirements while fulfilling remote administrative tasks.

• National Diploma or Bachelor's degree in Electrical Engineering, Mechatronics, or a related field.
• Minimum of 3 years of experience in field service for industrial automation systems.
• Proficiency with PLC programming (e.g., Siemens, Allen-Bradley) and HMI software.
• Experience with robotic systems (e.g., FANUC, KUKA) is advantageous.
• Strong understanding of electrical schematics, control systems, and troubleshooting techniques.
• Excellent diagnostic and problem-solving skills.
• Strong customer service and communication abilities.
• Ability to travel extensively within the designated region and work flexible hours.
• Valid driver's license and a clean driving record.
• Comfortable working within a hybrid model, balancing field and administrative duties.

• Competitive annual salary of Rand.
• Hybrid work model offering a mix of field and office/remote work.
• Company vehicle, fuel card, and mobile phone.
• Comprehensive medical aid and retirement fund.
• Opportunities for training and career growth in automation technologies.
• Exposure to diverse industrial sectors and advanced machinery.