Solutions Development Leader

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TS Consulting Operations Full-time Regular Professionals Orlando, FL, US

Tompkins Solutions is a global supply chain services firm dedicated to helping clients achieve supply chain excellence and profitable growth. For over 45 years, Tompkins has integrated its decades of experience in strategy, commerce, logistics, and technology to provide unique supply chain consulting and material handling integration solutions. By combining best-in-breed services and technologies, Tompkins delivers a true end-to-end supply chain solution, enabling clients to improve the customer experience and ensure long-term success.

The Opportunity:Join a growing solutions development team where your analysis, engineering judgment, and ideas directly influence customer operations and how our team works. You will own projects from discovery through solution development and implementation handoff, working with customers, equipment suppliers, and experienced engineers to solve warehouse and distribution challenges.

The role offers opportunities to deepen your technical expertise, broaden your exposure to warehouse automation technologies, and strengthen your customer communication and project leadership skills. You will also help improve the tools, templates, and standards that guide our work. As the team grows, you will have opportunities to take on increasingly complex projects and greater responsibility, with guidance and collaboration available along the way.

Location: This is a remote position proximity to the airport is important for when business travel is needed.

Job Summary:The Solutions Development Leader owns assigned warehouse and material handling solutions development projects from discovery and operational analysis through concept design, solution evaluation, proposal development, and handoff to implementation. This role translates customer data and business requirements into practical, justified solutions while coordinating with sales, equipment suppliers, and internal teams.

The successful candidate combines strong analytical skills, sound engineering judgment, and clear customer communication. They manage project activities and deliverables independently, seeking technical guidance and escalating risks when needed.

Duties & Responsibilities:

• Own the scope, schedule, coordination, and quality of assigned solutions development deliverables, keeping stakeholders informed of progress, decisions, and risks.
• Conduct site visits and customer discussions to understand current operations, business objectives, constraints, and future requirements.
• Analyze and validate customer operational data, identify gaps or inconsistencies, and document assumptions used in developing solutions.
• Translate operational data into design requirements, including throughput, storage capacity, material flows, staffing, and equipment performance.
• Develop and compare material handling and warehouse automation concepts based on operational fit, capacity, flexibility, cost, and implementation considerations.
• Prepare concept layouts using AutoCAD 2D and coordinate equipment requirements, capabilities, and budget pricing with suppliers.
• Develop labor models, project cost estimates, and ROI analyses to support solution recommendations and customer business cases.
• Prepare proposals, presentations, descriptions of operations, and supporting documentation that clearly explain the recommended solution and its basis.
• Present findings and recommendations to customers and internal stakeholders, clearly communicating assumptions, benefits, and tradeoffs.
• Coordinate with sales and internal engineering resources to define scope, identify technical risks, and develop high-level implementation schedules.
• Lead the handoff of assigned solutions to the implementation team, communicating design intent, scope, assumptions, operating requirements, and outstanding decisions.
• Seek input on unfamiliar technologies or complex technical and customer issues while maintaining ownership of project progress.
• Contribute to improvements in team tools, templates, standards, and work processes.

Qualifications:

Required

• Bachelor’s degree in industrial engineering, mechanical engineering, or a related discipline, or equivalent practical experience.
• Demonstrated experience developing warehouse, distribution, or…