Controls Engineer - Automation & Technical Support
Springfield, Hampden County, Massachusetts, 01101, USA
Listed on 2026-10-26
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Engineering
Automation & Mechatronics Engineer, Electrical Engineering, Systems Engineer
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Controls Engineer - Automation & Technical SupportEngineering Electrical and Controls Specialist Technical Taunton, MA, US
Remote – Midwest U.S. | Up to 60% Travel
Solve complex automation problems. Work remotely. Get hands-on in the field.
If you’re a controls engineer who enjoys troubleshooting equipment, programming PLCs, and solving problems that don’t always come with an instruction manual, this could be a great next move.
Harpak-ULMA Packaging is looking for an experienced Controls Engineer to support our automated packaging equipment and Field Service organization.
This is a fully remote position based in the Midwest
, with travel to customer locations as needed. When you're not supporting equipment in the field, you'll work remotely on troubleshooting, programming, engineering improvements, and R&D projects.
You'll work across a variety of automation technologies, including Rockwell PLCs, HMIs, servo systems, VFDs, industrial networks, Pro-face, and Lenze equipment.
Why You'll Want to Take a Closer Look
- Fully remote when not traveling to customer sites
- Hands-on work with Rockwell PLCs, HMIs, servos, and VFDs
- Solve challenging real-world controls and automation problems
- Split your time between technical support, programming, and R&D
- Exposure to advanced automation and robotics
- Work with sophisticated, high-speed packaging equipment
- Take ownership of problems from diagnosis through solution
- Travel to customer locations throughout your territory and beyond
What You'll Do
You'll serve as a key technical resource for our Field Service Technicians and customers, using your controls expertise to keep complex automated equipment running at its best.
You will:
- Program, troubleshoot, and modify Rockwell PLC, HMI, servo, and VFD systems
- Remotely support Field Service Technicians with complex controls, electrical, and mechanical troubleshooting
- Diagnose automation issues on high-speed packaging equipment
- Travel to customer facilities to provide hands-on technical support when needed
- Maintain and modify existing machine-control programs
- Configure and troubleshoot Rockwell, Pro-face, and Lenze equipment
- Troubleshoot industrial communication networks, including Ethernet and Device Net
- Update electrical schematics using 2D AutoCAD
- Maintain clear controls documentation to support future equipment modifications and troubleshooting
- Research and implement new controls hardware and software
- Contribute to R&D and engineering projects between service assignments
- Manage multiple technical projects and priorities
The Technology
Depending on the project or customer, you could work with:
Rockwell Automation | Studio 5000 | PLCs | Panel View Plus | VFDs | Servo Systems | Pro-face HMIs | Lenze | Ethernet | Device Net | AutoCAD | Robotics
Our equipment portfolio includes tray sealers, fillers, dosers, form-fill-seal systems, case erecting, automatic loading, sleeving, cartoning, flow wrapping, shrink wrapping, and vertical and horizontal thermoforming systems.
What You'll Bring
Required
- Bachelor's degree in Electrical Engineering, Controls Engineering, Mechanical Engineering, Software Engineering, or a related discipline
- Strong Rockwell PLC programming and troubleshooting experience
- Experience with PLCs, VFDs, servo systems, and Panel View Plus
- Experience using Studio 5000 or similar controls software
- Strong electrical and mechanical troubleshooting skills
- Ability to read and interpret electrical schematics and mechanical drawings
- Working knowledge of 2D AutoCAD
- Familiarity with NEC and NFPA 70E
- Strong problem-solving and analytical skills
- Ability to work independently in a remote environment
- Vali…
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