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Controls Engineer - Automation & Technical Support

Remote / Online - Candidates ideally in
Springfield, Hampden County, Massachusetts, 01101, USA
Listing for: Harpak-ULMA Packaging, LLC
Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Engineering
    Automation & Mechatronics Engineer, Electrical Engineering, Systems Engineer
Salary/Wage Range or Industry Benchmark: 85000 - 120000 USD Yearly USD 85000.00 120000.00 YEAR
Job Description & How to Apply Below

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Controls Engineer - Automation & Technical Support

Engineering Electrical and Controls Specialist Technical Taunton, MA, US

Remote – Midwest U.S. | Up to 60% Travel

Solve complex automation problems. Work remotely. Get hands-on in the field.

If you’re a controls engineer who enjoys troubleshooting equipment, programming PLCs, and solving problems that don’t always come with an instruction manual, this could be a great next move.

Harpak-ULMA Packaging is looking for an experienced Controls Engineer to support our automated packaging equipment and Field Service organization.

This is a fully remote position based in the Midwest
, with travel to customer locations as needed. When you're not supporting equipment in the field, you'll work remotely on troubleshooting, programming, engineering improvements, and R&D projects.

You'll work across a variety of automation technologies, including Rockwell PLCs, HMIs, servo systems, VFDs, industrial networks, Pro-face, and Lenze equipment.

Why You'll Want to Take a Closer Look

  • Fully remote when not traveling to customer sites
  • Hands-on work with Rockwell PLCs, HMIs, servos, and VFDs
  • Solve challenging real-world controls and automation problems
  • Split your time between technical support, programming, and R&D
  • Exposure to advanced automation and robotics
  • Work with sophisticated, high-speed packaging equipment
  • Take ownership of problems from diagnosis through solution
  • Travel to customer locations throughout your territory and beyond

What You'll Do

You'll serve as a key technical resource for our Field Service Technicians and customers, using your controls expertise to keep complex automated equipment running at its best.

You will:

  • Program, troubleshoot, and modify Rockwell PLC, HMI, servo, and VFD systems
  • Remotely support Field Service Technicians with complex controls, electrical, and mechanical troubleshooting
  • Diagnose automation issues on high-speed packaging equipment
  • Travel to customer facilities to provide hands-on technical support when needed
  • Maintain and modify existing machine-control programs
  • Configure and troubleshoot Rockwell, Pro-face, and Lenze equipment
  • Troubleshoot industrial communication networks, including Ethernet and Device Net
  • Update electrical schematics using 2D AutoCAD
  • Maintain clear controls documentation to support future equipment modifications and troubleshooting
  • Research and implement new controls hardware and software
  • Contribute to R&D and engineering projects between service assignments
  • Manage multiple technical projects and priorities

The Technology

Depending on the project or customer, you could work with:

Rockwell Automation | Studio 5000 | PLCs | Panel View Plus | VFDs | Servo Systems | Pro-face HMIs | Lenze | Ethernet | Device Net | AutoCAD | Robotics

Our equipment portfolio includes tray sealers, fillers, dosers, form-fill-seal systems, case erecting, automatic loading, sleeving, cartoning, flow wrapping, shrink wrapping, and vertical and horizontal thermoforming systems.

What You'll Bring

Required

  • Bachelor's degree in Electrical Engineering, Controls Engineering, Mechanical Engineering, Software Engineering, or a related discipline
  • Strong Rockwell PLC programming and troubleshooting experience
  • Experience with PLCs, VFDs, servo systems, and Panel View Plus
  • Experience using Studio 5000 or similar controls software
  • Strong electrical and mechanical troubleshooting skills
  • Ability to read and interpret electrical schematics and mechanical drawings
  • Working knowledge of 2D AutoCAD
  • Familiarity with NEC and NFPA 70E
  • Strong problem-solving and analytical skills
  • Ability to work independently in a remote environment
  • Vali…
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