CNC Application Engineer

Job Description

Who You Are The Application Engineer will provide engineering expertise and guidance of all aspects of the application of FFA CNC system products to support OEM and end users in the purchase and integration of FANUC systems.  Work with customers from initial project development through follow-up support.  Grow sales and market share of FFA products at assigned accounts.

This is remote position, reporting to our Hoffman Estates, IL office.  The Application Engineer will support customers throughout Western New York and Ontario, including key areas such as Rochester, Buffalo, Syracuse, and the Greater Toronto/Hamilton region. The ideal candidate will reside within a commutable distance of these territories or be willing to relocate to a centrally located area.

How It's Done Serve as technical lead at assigned OEM/MTB/Retrofitter accounts by:

Suggesting CNC products to meet customer specifications

Supporting commissioning of CNC products for customer’s application

Provide application and marketing support at end-user accounts by:

Providing application support on existing CNC products

Promoting FFA CNC products for key retrofit/new machine projects

Provide technical application assistance and support to Sales Engineers and prospective customers by:

Assisting with pre-installation technical discussion and recommendations - identify technical needs of customers

May involve accompanying sales engineer on prospective site meetings

Configure complete systems determining best technical solution for controls, servos and features. Develop BOM (bill of materials)
Provide new ideas and strategies for the application of CNC products in and outside of the machine tool industry

Assist the marketing & business development team to promote FFA products by:

Create technical presentations and white papers.

Attend trade shows and give technical presentations

Support the Engineering Team and overall business goals by:

Provide required reports that highlight major customer activities together with brief hourly breakdown

Keep manager aware of any difficult customer issues

Update and maintain Application Engineering calendar with their whereabouts when not working from the office

What You Need Associates degree in Electrical Engineering (BSEE) or a related field, or equivalent relevant experience Minimum of three (3) years of engineering experience within manufacturing, automation, or machine tool industry setting

Knowledge of FANUC CNC products, including CNC controls, servos, spindles, and software tools such as FAPT Ladder, FANUC Picture, Manual Guide i, Macro‑Executor, FOCAS development, and related applications

Extensive knowledge of engineering principles, application development, and manufacturing processes, with emphasis on CNC, PLC, and servo systems

Strong computer skills, with proficiency in Microsoft Office and the capacity to quickly learn proprietary software tools

Ability to effectively present ideas and solutions to audiences ranging from machine tool operators to upper‑level management

Ability to manage and prioritize multiple tasks and customers, ensuring timely follow‑through and closure

Strong commercial mindset with technical sales skills; excellent written and verbal communication and presentation abilities; and a proven team player

Requires a valid driver’s license and passport, along with the ability to travel approximately 50%—by both land and air—to customer sites throughout the U.S. and Canada What Would Be Even Better Bachelor’s degree in Electrical Engineering (BSEE) or a related field or equivalent relevant experience

More than three (3) with demonstrated depth in manufacturing, automation, or machine tool environments and increasing technical ownership or complexity of work

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