Field Service Engineering - South U.S

InTest Thermal Solutions (iTS) specializes in the design and manufacture of precision temperature control systems. Our breadth of products and in-house engineering capabilities allow us to be a single-partner-solution for thermal test, process cooling, and cold storage applications. We are recognized globally for our expertise in precise temperature control and simulation of extreme thermal environments, from
-185 to +500°C, with rapid transitions or long dwell times. The iTS family includes four product brands:
Temptronic, Sigma Systems, Thermonics, and North Sciences. inTEST Thermal Solutions is a wholly owned subsidiary of InTest Corporation, Mount Laurel, New Jersey, USA.

We are seeking a Field Service Engineer to join our growing Service team.

South Central U.S. (Texas preferred)

Remote/Home Office

Approximately 50% regional travel throughout Texas and South Central US. Primary coverage area includes Texas, Oklahoma, Louisiana, Arkansas, and surrounding states. Travel throughout the region, with occasional travel throughout North America as business needs require. Candidates should reside within reasonable driving distance of major airport.

• Assist with the installation and commissioning of new customer systems
• Perform preventative maintenance (PM) and system calibrations (NIST and ISO 17025), with training provided
• Troubleshoot and help resolve technical issues at customer sites
• Learn to analyze product performance and identify root causes of issues
• Communicate clearly with customers to understand their concerns and provide updates
• Complete service documentation and reports using CRM and service tools
• Support parts ordering and service logistics processes
• Learn to recommend appropriate service agreements based on customer needs
• Travel to customer sites across the West Coast (and occasionally beyond)

• Bachelor’s degree in Engineering or a related technical field (Mechanical, Electrical, Mechatronics, Thermal, etc.)
• Strong interest in hands‑on engineering, troubleshooting, and field work
• Willingness to learn new technologies and systems
• Strong communication skills and a customer‑focused mindset
• Comfortable working independently with guidance and support
• Detail‑oriented with good organizational skills
• Basic computer skills, including Microsoft Word, Excel, and Power Point
• Ability to travel up to 50% of the time

• 2 years experience or Internship, co‑op, lab, or hands‑on project experience
• Exposure to refrigeration systems, electronics, thermal measurements, or mechanical systems
• Familiarity with CRM tools (Hub Spot a plus)
• Experience with RS‑232 / IEEE communications
• EPA 608 Certification (or willingness to obtain with company support)

• U.S. Citizenship required (ITAR compliance)
• Service territory primarily covers the West Coast, with occasional U.S. or international travel as needed

• Structured training and on-the-job learning
• Exposure to real customer environments and advanced systems
• Clear path to develop technical and customer‑facing engineering skills
• Opportunity to grow within a global service organization

InTest Thermal Solutions is an equal opportunity employer (EOE) and offers competitive salary and benefits package - health & dental benefit package, paid vacation, holidays and sick time, and 401k, with employer match and much more!

Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.